Janome Logo

Janome Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 142 Products
  • 6K Answers
  • 296K Views

Make sure top tension is correct for the thread and material. Make sure that the bobbin is wound correctly. Not more than 80% thread. Make sure needle is threaded correctly and the needle is pushed all the way up, flat side at back. I have been sewing for years and I sometimes have not threaded my needle correctly so it?s easily done. :-)

Janome Sewing... | Answered on Jan 31, 2019


I'm not sure how free motion plays into tension. If you were just sewing regular way with an all purpose foot and feed dogs, what you've described is extreme low top thread tension, regardless of tension selector setting. It's not zero tension as that tends to ball up underside of fabric and break the top thread.

Suggest switching back to an all purpose foot and dogs up, dont rethread or change bobbin or needle. Using scrap of same or similar fabric, see if you can get it to tension correctly with a simple straight stitch.

I suspect its a bobbin tension issue but they're extremely rare.

Please comment here with results.

Janome Sewing... | Answered on Jan 30, 2019


I've found the manual for sale on line. One source is https://www.sewingpartsonline.com/instruction-book-janome-and-newhome-532.aspx . Unfortunately, I don't see an option to download the manual from Janome's support site.

I hope this helps.

Cindy Wells

Janome Sewing... | Answered on Jan 29, 2019


Google (janome)(23L)(manual) without parens.

Janome Sewing... | Answered on Jan 29, 2019


Try Janome web site

Janome Sewing... | Answered on Jan 29, 2019


Why do you need to know this?

Janome Sewing... | Answered on Jan 29, 2019


Check that top thread tensioner is engaging.

After threading top thread, with presser foot up, rotate tension selector to 4. Then move presser foot down (this engages top thread tensioner). Make a slow steady pull of the top thread. Compare tension to when foot was up (no tension) to foot down (selected tension). If you move presser foot up and down while slowly pulling the top thread, you should feel the change from no tension to selected tension.

If you find there is no tension on the top thread, the top thread will loop and nest on bottom side of fabric. Rethread top thread per machine instruction. If still no top thread tension, either the tensioning mechanism has failed or it has not threaded properly.

Once you have verified the top thread tensioner is working, you need to check bobbin thread tension. Make a slow steady pull on the bottom thread. You should feel tension similar to the top thread with tension selector set to 4 and foot down. If the bottom thread tension feels loose, similar to top thread presser foot up, then likely the bottom thread has escaped the bobbin case tensioner. Reload bobbin and recheck bobbin tension.

Janome Sewing... | Answered on Jan 27, 2019


I assume you are using the foot control not the Stop/Start button?

Simple straight stitch or a programmed pattern?

Could be foot pedal issue, so try using Stop/Start and a simple straight stitch. Or could be a programming error or other so I suggest you isolate any foot pedal issue by using Stop/Start and simple straight stitch. Reply here with results.

Janome Sewing... | Answered on Jan 27, 2019


This is a tension issue with the top thread and also the bobbin. There should be adjustments for it on both parts.

Janome Sewing... | Answered on Jan 26, 2019


Top thread is "frayed"?

Could be tension is too high, problem with needle, needle wrong type, other.

Does it straight stitch ok using same fabric, thread, needle, bobbin, and tesnsion?

Janome Sewing... | Answered on Jan 23, 2019


Hello, Cathy -

According to the instruction book for the Janome Memory Craft 15000 sewing machine, one can create free-standing lace with the machine.

This is the link to the instruction book (PDF document - Adobe Acrobat Reader software, free, needed):
https://www.janome.co.jp/e/e_downloads/pdf/mc15000v211/instructionbook.pdf

The instructions for creating lace are on Page 130 [image 136 of the PDF document.]

Best wishes.

Janome Sewing... | Answered on Jan 21, 2019


Hello John

Please refer to item labeled "20" on page 2 of Manual which can be obtained for free at https://www.janome.com/siteassets/support/manuals/computer-models/inst-book-41012.pdf

Please give me a thumbs up if this was helpful.

Happy stitching
Sewingirl/

Janome Sewing... | Answered on Jan 10, 2019


The Janome 2160DC has three applique stitches (17-19) that look similar to the blanket stitch. Two of these stitches step to the left and have the straight stitches on the right. The last is the mirror image. You may need to adjust the stitch width to get the right look for your application. Note: stitch 18 has two stitches to the side, not just one. This makes for a heavier appearance.

I hope this helps.

Cindy Wells

Janome Sewing... | Answered on Jan 09, 2019

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Janome Experts

Tally Girl
Tally Girl

Level 3 Expert

1134 Answers

R.A. Ellis
R.A. Ellis

Level 3 Expert

12730 Answers

Tom Chichester

Level 3 Expert

51342 Answers

Are you a Janome Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...