Janome Crafts & Hobbies - Recent Questions, Troubleshooting & Support

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Model 350e. Turns on, but why does screen remain blank?

time to take it to the sewing machine doctor
5/9/2021 9:58:17 PM • Janome Memory... • Answered on May 09, 2021
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I have a Janome Mylock 334D It stitches well, but starts clunking when run fast.Is this is a big problem or do I dump it. It was a good serger for many years but stored it when moving.

HI, this sometimes happens when it needs cleaning. Sometimes lint and thread gets caught underneath the sewing plate, so try giving it a thorough clean. Hope it helps.
8/24/2019 2:52:50 AM • Janome MyLock... • Answered on Aug 24, 2019
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I am looking for the tension settings as I have most my manual

Try searching the internet for: Make + Model + the word "Manual" or contact manufacturer support or a dealer. ...
9/12/2016 5:45:40 AM • Janome MyLock... • Answered on Sep 12, 2016
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What are the factory settings for Janome Mylock

Hi Selma, The links below are a FREE 42 page Instruction book and a youtube video showing a janome overlocking tutorial, Also there's videos down the right side of that link that may help as well........... CHEERE.. http://janome.com/siteassets/support/manuals/sergers/inst-book-7034d-english.pdf Janome Domestic Overlocking Machine Tutorial
5/11/2016 3:36:24 AM • Janome MyLock... • Answered on May 11, 2016
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When sewing the machine just stops. I take my foot off the pedal and it starts again on its own.

sounds like you could have a short in the machine, if it keeps happening you should have the machine checked
5/4/2016 2:21:30 PM • Janome 8077... • Answered on May 04, 2016
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The screen is locked and says that you cant take the USB out Or turn off machine?

sounds like a computer problem, the machine needs to be serviced
2/26/2016 4:39:10 PM • Janome Memory... • Answered on Feb 26, 2016
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Machine moves on it's own. Sometimes the buttons work, sometimes they don't.

the machine needs to be serviced, could be a computer problem
2/18/2016 6:50:10 PM • Janome Hello... • Answered on Feb 18, 2016
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Feed dogs don't seem to be working right.

the feed dogs could be broken or the lever that raises the feed dog could be broken, needs to be serviced
2/18/2016 6:48:31 PM • Janome HD3000... • Answered on Feb 18, 2016
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My question has disappeared what do I do I cant turn off my machine or take out the USB as the machine has ceased up. All circles with a cross do not touch?

It might be best to contact Janome Support or call a Janome dealer. There is probably a way to reset your machine, but that information doesn't seem to be readily available on the internet. http://janome.com/en/support ...
12/7/2015 4:19:24 AM • Janome Memory... • Answered on Dec 07, 2015
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I have tried to put in my usb reader and start to click on a pattern then it gets stuck?

Consult your owner's manual to see if there are any instructions for this problem. The USB stick may be faulty or the pattern is damaged. ...
11/1/2015 2:52:11 AM • Janome Memory... • Answered on Nov 01, 2015
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What does 88 in the display screen mean?

here is a link to click on for Janome customer service and ask them about the error http://janome.com/en/contact-us
11/1/2015 2:45:28 AM • Janome 8077... • Answered on Nov 01, 2015
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When I purchase digital designs and put them on the flashdrive, some of them do not show up. I am wondering what the problem may be.

put them on your computer first,then after you know you have them,copy them
8/2/2015 9:40:11 PM • Janome Memory... • Answered on Aug 02, 2015
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Bobbin winder is slipping

the bobbin winder spindle probably needs to be checked to see if there is a part broken or if it needs some type of adjustment
6/17/2015 3:27:46 PM • Janome HD3000... • Answered on Jun 17, 2015
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Where can i get pictures of my 18750 hello kitty instructions for cleaning my sewing machine

check with sewvacdoctor.com or A1sewingmachines.com and see if they can help you with a manual.
6/6/2015 11:49:51 PM • Janome Hello... • Answered on Jun 06, 2015
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How do I Reinsert bobbin case in Janome 350E?

Check you instruction manual. The Bobbin goes in under the pressor foot. You need to lift or pop out the clear cover. Unsure if it is clockwise or anti-clockwise insertion. Book will tell
5/26/2015 11:59:43 AM • Janome Memory... • Answered on May 26, 2015
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How do i clean my 18750 sewing machine?

Caring for and cleaning a sewing machine is much the same no matter what model/make, I can't actually see a manual for yours but in general terms this is what I do. Keep it covered and out of direct sunlight when not in use, sunlight is tough on plastic shell cased machines. Also unplug the power lead when not using, just in case of electrical fusion. Each time you use your machine do the following (I do it when I start a new project, then clean before putting away in the cupboard if I'm not going to be back to it for a while): wipe external surfaces to remove any thread dye particles, lint or dust. Unplug, then lift presser foot and unscrew the metal cover plate and remove to expose the bobbin case. Remove the bobbin and then lift out the bobbin holder. (With my Janome, this is held in by a magnet and there are two markings that line up to realign the case). Brush out all lint that you can get to or use tweezers to remove, you don't want to blow it further into the machine so never use canned or compressed air. Clean the bobbin holder too. With mine, there is a little wick for lubrication in the middle of the race, add a drop of good quality clear sewing machine oil, then replace the bobbin holder and cover plate. 25337008-k4hvezj240pt3jcsmcbnor2m-1-0.jpg Clean the tension discs, to do this raise the presser foot, then "floss" between the tension discs (that dial on the top front) with a piece of clean waste fabric like calico or cotton, to remove any lint or thread dye particals which can build up. I also use a felt circle under my thread spool as it helps with the thread running smoothly off the spool, I'll lift this off and clean underneath and around the back where the spool sits as the dust/dirt builts up here too. I also throw out the needle after each project is finished, a needle is good for 6-8 sewing hours at most, depending on the material sewn. If you hear squeaking or popping when stitching slowly, your needle is blunt. Also watch for burrs on the needle tip, the needle does all the work so it pays to be fussy and change regularly. And use the correct needle for the project, sharps for wovens, ball points for knits and jerseys, and the right size, ie a 60 or 70 for very fine fabrics like organza and chiffon, 80 for poplins, 90 Jeans for denim, and 110 for very heavy materials like coatings and curtain/upholstery. And keep magnets away from electronic machines, don't have a magnetic pin cushion on the free arm, not good for them.
3/2/2015 5:29:21 AM • Janome Hello... • Answered on Mar 02, 2015
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How to make my letters bigger

Depending on the number of letters, you can either enlarge them in embird or some other similar program, or bring them up on your machine go to edit and using the enlargement icon enlarge them to the size you require. Good luck Sue
2/14/2015 4:02:10 AM • Janome Memory... • Answered on Feb 14, 2015
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Janome loud while sewing

Check and clean around bobbin region Service may be due if more than 2 years since
2/1/2015 8:02:04 AM • Janome 8077... • Answered on Feb 01, 2015
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