Difficult to say without the machine in front of me. Normally you get this response if no beans fall into the grinder. Are your beans oily, sticking together and not falling in?
Normally freshly roasted beans esp dark roasts are a bit oily. If so then you can change roasts, brands or mix with another type.
You might try to adjust your grind per the manual. (turn knob inside the bin while the grinder is grinding) see #8 page 12.
If the beans are falling in and grinding and you still get this msg I would say you have a grinder problem.
http://capresso.125west.com/e8_manual.pdf
Rinsing cycle at start up is electronically programmed function. Unplugging is a temporary solution.
Jura will not sell parts or offer any guidance.
I could look into more details to find an answer but the model Capressa 50 is not listed in my Data base. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
I had a similar problem. I always religiously cleaned the machine when prompted but nonetheless I reached a point where coffee quit coming out of one nozzle. I tried the suggestion to stick a wire up the nozzle to dislodge any residue that was blocking the water. That helped a little and then it did not next time. So I USED A DENTAL WATER PICK on both nozzles and that cleared up the problem completely. MUCH BETTER than wire or paperclip.
Check to see if there is a lever that may need pushed in as you put the tray bad in...not sure as many of the machines are different...but it's worth a try! :)
Once coffee is extracted, its passage from the brew group to the cup is a simple gravity flow. There is no pressure to push its flow.
Layers of dried coffee clog the passage. In your machine this is advanced clogging or the water is not passing through the coffee and being drained into the tray.
To prevent this, use rinse cycle every day after coffee making is completed.
Descale the machine using Manual descaling method.
Do not use Filter cartridges as the same are expensive & ineffective.
. . Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
Two to three teaspoonful water overflow after each espresso is normal. That is why the tray is there.
If water collection in the tray is excessive and programmed espresso is smaller, then there is cause for worry. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
Jura does not allow access to internal parts for cleaning. Brew group is the dirtiest part as it deals with complicated movements to make coffee.
Error 8 means the brew group is not returning to start position after it completes entire cycle to make coffee.
Jura recommends to remove drip tray. Using a thin cloth, insert the hand all the way under the machine. You will feel access to the bottom of the brew group. Wipe clean the bottom of brew group as best as you can. There will be lot of coffee powder (wet & dry) that is partially responsible to prevent brew group return to start position.
A better method is to open the machine using special key. Clean & lubricate the brew group. every two months. This will prevent Fungus and Bacteria growth. .
Instruction videos are posted on You tube channel "Parts Guru USA"
Use the link below to order the special key. Services Unlimited Inc Parts Guru Since 1988Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
The hooks in the lid are tricky to remove without breaking. It is best to remove the top cover. To do so you need special key to open the machine. Order the special key from the link below.
Watch the video posted on You tube channel "Parts Guru USA".
Descale the machine every three months using manual descaling.
Jura instructions are misleading and create unnecessary error messages. Services Unlimited Inc Parts Guru Since 1988Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
This error is because:
1- Flow meter is blocked & not sending signal of water flow.
2- Entire hydraulic system is filled with Calcium deposits and slowed down flow of water.
Solution:
1- Open the machine and manually clean flow meter. It is located between the water tank & the pump.
2- Follow this by manually descaling the machine. Seelink. Do not use automatic descaling method suggested by Jura.
Stop using Filter cartridges as the machine reminders for descaling are silenced by use of filters. Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
At the time of set up, Jura instructions ask activating the use of Filter cartridges. This eliminates reminders for descaling.
Solution:
Throw away the filter cartridges that are expensive, ineffective & block descaling reminders.
Descale the machine every three months using manual descaling method. See link for instructions. Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
The passage of water is not passing through coffee grounds. The coffee powder is dumped dry & water is bypassing the brew group and draining into the tray.
Causes:
1- Machine was not descaled. or descaled with automatic method only, as suggested by Jura.
2- There is accumulation of Calcium in the hydraulic system, generating back pressure. This reduces the pump pressure and water cannot force its way through coffee grounds.
3- Stop using filter cartridges. Turn the reminders off.
Solution:
Descale machine manually every three months. See link. Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
Error 5 is pointing to heating problem. Here are the parts that may be malfunctioning:
1- Thermal sensor not registering heating. Replace it.
2- Heater not heating up. Check continuity on heating element. If there is no continuity, (This is rare). Replace heater (Thermo block).
The problem can be linked to:
1- Missed descaling of machine for extended period.
2- Use of automatic descaling method suggested by Jura. Descale the machine every three months using Manual descaling method.. Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
After the rinse cycles are complete, refill Descaling solution & continue descaling the rest of the machine using hot water dispensing function, until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine. Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
After the rinse cycles are complete, refill Descaling solution in the water tank & continue descaling the rest of the machine by using hot water dispensing function, ½ cup at a time until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine. Services Unlimited Inc Parts Guru Since 1988 Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a
Hi Lflaher
If you can't see any screws then the machine uses snap fasteners.
Until you see one of the clips & their spacing it's hard to figure out.
Use a thin clean paint scraper or credit card type tool to lift & pry one of the plastic panels until you see or feel or hear the plastic clip pop. After the first one the task becomes easier.
Take photos as you go for use on re assembly.
Check YouTube for same brand
The stuff we go through for a good coffee....
Good Luck
RB5193 wrote: If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch.finally found it - look inside the large opening where the entire tray part fits - all the way up front - just inside the opening, not in the back where the contacts fit, but way in front - there resides the white micro switch - loosen it up and voila! It works (after 4 hours of hunting, scraping, filing etc - it works like a charm - photo attached, I hope. Thank you RB5193!
Just fixed this same problem by taking apart the water solenoid valve and cleaning out its connection tube of deposits that was blocking water/steam flow. I removed the magnetic coil but that's not required. The connector was very tight because it had loctite sealer on the threads. I used plumbers teflon tape on the threads when reassembling.