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First, I'm not JURA technician. But I have worked on similar table top "Super Automatics" You should call your vendor or the MFR for service. Especially if it's still under warranty. There are no customer serviceable parts in this machine.
*** the following is for information only ***
- Water not getting to machine or not sensing that the water tank is already filled.
* There usually some type of float near to middle of the water tank. It's usually white or colored plastic. This 'float' needs to move freely up-down to 'sense' the filled tank. clean the tank and shake it -note the movement of this float. It will need further cleaning if it's stuck (or you will have to replace tank if it's crudded up).
* Re-install tank and fill with filtered water. Turn machine off, count to 15 then turn on again. This usually turns on pump to add water to inner tank. If this does not happen then there is a CPU problem. If it does hums for 5-10 seconds then goes off but no heating then the pump may have an air bubble in line. Try the turn off and on method several times (up to 5) to get the water flowing. If it's still not working then there is a clog in the pump and will need service and/or replacement.
* Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
Aloha, ukeboy57

PS: I've noted this tank also uses a water filter (which is probably dry after sitting around for a year as you mentioned.) you will probably have to flush out the air in the filter prior to this unit's pump to work properly. I found a youtube vid that may help:
https://www.bing.com/videos/search?q=s7+Jura+capresso+expresso+not+filling&&view=detail&mid=FA80FAE0243927C50056FA80FAE0243927C50056&&FORM=VRDGAR

Jura Capresso... | 126 views | 0 helpful votes


Defective heating element

Jura Capresso... | 220 views | 0 helpful votes


Probably poor design

Jura Capresso... | 130 views | 0 helpful votes


NOPE I buy pre-ground coffee

Jura Capresso... | 287 views | 0 helpful votes


pls DIY the repair. Instructions are easy to follow: https://youtu.be/Sz3fyg-36JQ

Jura Capresso... | 402 views | 0 helpful votes


Did you read the instructions? Did you put water in it? If yes, take it back!

Jura Capresso... | 593 views | 0 helpful votes


Request the wiring diagram directly from Jura.

Jura Capresso... | 140 views | 0 helpful votes


Rinsing cycle at start up is electronically programmed function. Unplugging is a temporary solution.
Jura will not sell parts or offer any guidance.
I could look into more details to find an answer but the model Capressa 50 is not listed in my Data base.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 41 views | 0 helpful votes


Fortunately the problem you describe is not model specific. All Jura machines in the series C, E, F, J, S & Z models have the same problem. The Jura recommended maintenance is insufficient or erroneous. Here is how it occurs:
1- When new machine is set up, the instructions advice the owner to set up OK for use of Filter cartridges. This set helps only to display reminders for replacing the filter.
2- The initial set up instruction also advises that with regular use of Filter, descaling the machine will not be needed. That is really not accurate. Consequently, the reminders for descaling are delayed for over one year or more. This causes serious consequence with accumulation of Calcium deposits in the entire hydraulic and coffee system.
3- Use of Filters alone does not prevent Calcium deposits. Cleaning tables recommended & sold by Jura do not remove Calcium deposits in the coffee/water passages. The automatic descaling method recommended by Jura leaves the coffee side of the machine unclean. The error message in your machine is due to Calcium deposits in the Brew group, coffee outlet & the faucet dispensing coffee in the cup. I suggest all Jura machine owners should manually descale machine. Manually descaling includes use of 6 to 10 rinse cycles with descaling solution in the water tank. The error message "Clean Machine" is accurate. This error message is pointing to descale the Brew group, coffee outlet tube and coffee dispensing faucet by using rinse cycles.

After the rinse cycles are complete, refill Descaling solution in the water tank & continue descaling the rest of the machine by using hot water dispensing function, ½ cup at a time until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine.
Services Unlimited Inc Parts Guru Since 1988

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 248 views | 1 helpful votes


The passage of water is not passing through coffee grounds. The coffee powder is dumped dry & water is bypassing the brew group and draining into the tray.
Causes:
1- Machine was not descaled. or descaled with automatic method only, as suggested by Jura.

2- There is accumulation of Calcium in the hydraulic system, generating back pressure. This reduces the pump pressure and water cannot force its way through coffee grounds.
3- Stop using filter cartridges. Turn the reminders off.

Solution:
Descale machine manually every three months. See link. Services Unlimited Inc Parts Guru Since 1988

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 589 views | 0 helpful votes


find your Manufacturer's website and ask for tech support .
SEARCH Google

Jura Capresso... | 42 views | 0 helpful votes


All Jura machines in the series C, E, F, J, S & Z models have the same problem. The Jura recommended maintenance is insufficient or erroneous:
1- When new machine is set up, the owners click OK for use of Filter cartridges. This helps only to display reminders for replacing the filter.
2- The instruction also advises, regular use of Filters, eliminates descaling the machine. That is not accurate. Reminders for descaling are delayed or eliminated. This allows accumulation of Calcium deposits in the entire hydraulic and coffee system.
3- Cleaning tables recommended & sold by Jura do not remove Calcium deposits in the coffee/water passages. The automatic descaling method recommended by Jura also leaves the coffee side of the machine unclean. The error message in your machine is due to Calcium deposits in the Brew group, coffee outlet & the faucet dispensing coffee in the cup. I suggest all Jura machine owners should manually descale machine. Manually descaling includes use of 6 to 10 rinse cycles with descaling solution in the water tank. The error message "Clean Machine" is accurate & pointing to descaling the Brew group, coffee outlet tube and coffee dispensing faucet by using rinse cycles.

After the rinse cycles are complete, refill Descaling solution & continue descaling the rest of the machine using hot water dispensing function, until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine.
Services Unlimited Inc Parts Guru Since 1988

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 117 views | 0 helpful votes


At the time of set up, Jura instructions ask activating the use of Filter cartridges. This eliminates reminders for descaling.
Solution:
Throw away the filter cartridges that are expensive, ineffective & block descaling reminders.
Descale the machine every three months using manual descaling method. See link for instructions. Services Unlimited Inc Parts Guru Since 1988

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 312 views | 1 helpful votes


Error 5 is pointing to heating problem. Here are the parts that may be malfunctioning:
1- Thermal sensor not registering heating. Replace it.
2- Heater not heating up. Check continuity on heating element. If there is no continuity, (This is rare). Replace heater (Thermo block).
The problem can be linked to:
1- Missed descaling of machine for extended period.
2- Use of automatic descaling method suggested by Jura. Descale the machine every three months using Manual descaling method.. Services Unlimited Inc Parts Guru Since 1988

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 112 views | 0 helpful votes


This error is because:
1- Flow meter is blocked & not sending signal of water flow.

2- Entire hydraulic system is filled with Calcium deposits and slowed down flow of water.
Solution:
1- Open the machine and manually clean flow meter. It is located between the water tank & the pump.
2- Follow this by manually descaling the machine. Seelink. Do not use automatic descaling method suggested by Jura.
Stop using Filter cartridges as the machine reminders for descaling are silenced by use of filters. Services Unlimited Inc Parts Guru Since 1988

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Jura Capresso... | 353 views | 0 helpful votes


check to see if the grinder is jammed. Most likely, there was something that's gotten caught in it, and jammed the mechanism.

Jura Capresso... | 1,128 views | 0 helpful votes

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