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try and do a heavy duty de scale of the machine , put some descale directly into the tank, heat up ( de scale works better at high temp) select rinse, clean or flush programme. the vast majorty of probs. are due to limescale in the narrow pipe work.

Jura Capresso... | Answered on Apr 08, 2017


Difficult to say without the machine in front of me. Normally you get this response if no beans fall into the grinder. Are your beans oily, sticking together and not falling in?
Normally freshly roasted beans esp dark roasts are a bit oily. If so then you can change roasts, brands or mix with another type.
You might try to adjust your grind per the manual. (turn knob inside the bin while the grinder is grinding) see #8 page 12.
If the beans are falling in and grinding and you still get this msg I would say you have a grinder problem.
http://capresso.125west.com/e8_manual.pdf

Jura Capresso... | Answered on Mar 13, 2017


This sounds like the grinder is not strong enough to grind properly. Try adjust the grind to a bit coarser, if this makes no difference then the bearings inside the grinder may gone. Try only fill a small amount of beans in the container and see if it works. It may be that when there is too much of a load on it it will not spin the blades.

Jura Capresso... | Answered on Mar 13, 2017


I have not done it, but I believe you simply remove the two screws you can seen when you look into the coffee bin.

I used to get "fill beans" messages when there were beans in the hopper. Eventually I determined this was due to my choice of beans: oily (ie. shiny) beans seem to clog up frequently, "dry" beans (beams without a sheen) rarely clog up.

Since the beans are gravity fed, oily ones tend to stick to one another

Jura Capresso... | Answered on Mar 13, 2017


Yes, this butter knife trick is the way that Capresso customer service recommends. Just to clarify the tip of the butter knife is the only portion inserted...DO NOT shove the entire blade into the grinder. Just the tip in the furthest to the right side of the "smiley face ****" that is on the top of the grinder without the clear plastic hopper. just imagine a birds eye view. Once you have the tip of the butter knife all the way to the right of the "smiley face ****" then just rotate counter-clockwise until it does not go any further. This should have dislodged the top part of the grinding cone and then simply pick it up with your fingers, flip 180 and put it in the correct way.

Jura Capresso... | Answered on Mar 05, 2017

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