My Jura 5 was only pouring coffee from one spout, the other was blocked. I fixed it by removing the cover from the spout (see photo) it clips off with pressure applied to the sides on the dimpled part, then removing the brown reservoir inside after disconnecting the brown tube. Right enough, one side of the reservoir was full of coffee residue. I cleaned this with hot water and a tooth brush before re-assembling it all. The machine now pours perfectly from both spouts.
Hi Eric
Can you get a pipe cleaner up the spout and clean?
Otherwise.... Take some photos and start unclipping & unscrewing
Thats how I replaced the Element in mine.
Check YouTube
The question is, how to open the machine? I found elsewhere one should unscrew the back logo, but it is slippery. Seems like a special tool would be needed, but I did not find it.
