Canon PIXMA MX340 Wireless Office All-in-One InkJet Printer Logo
Posted on Nov 20, 2012
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U162 error on black ink cannon printer

I have changed the ink several times. Each time it works for about 30 pages and then gives me this error message again.

1 Answer

Rich Varsay

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  • Master 826 Answers
  • Posted on Nov 21, 2012
Rich Varsay
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This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.


If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

5 Related Answers

Anonymous

  • 1961 Answers
  • Posted on Jan 24, 2011

SOURCE: I have replace the black

Press and Hold the STOP/RESET button or Cancel/Resume button and wait until it self restart.
Release the STOP/RESET button when the printer is restarting

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Anonymous

  • 96 Answers
  • Posted on Feb 09, 2008

SOURCE: Pixma 4200 compatible ink cartridge problem help

The ink detection is a critical function of the printer.

Ink actually acts as a lubricant for the heads, and running (Printing) without ink is equavalent to driving a car without oil.

I.E. It will seize eventually....

Hopefully you didn't print much without the ink, and your heads are still in good shape...

Here is a chip reset procedure....

With the original chip now attached to the compatible cartridge (you may need double sided tape to get the chip to stick well to the cartridge), and with the cartridge now in the printer, Press and hold the Reset/OK Button for 5 seconds to reset the chips.

  1. The "Ink Low" dialog box will pop up (similar to photo 1 below)
  2. Continue to print until the "ink has run out" dialog box pops up (similar to photo 2 Below) Click "OK" to continue to print.
  3. The "Ink Low" dialog box may reappear, if so repeat the first 2 steps
  4. Then the "once empty" dialog box will pop up (similar to photo 3 Below) Click "Yes" to continue to print
  5. The "Not Liable" dialog box will pop up (similar to photo 4 below). Click "Yes" to continue to print
  6. Continue to print until the "remaining level of ink" dialog box pops up (similar to photo 5 Below) Click "OK" to continue to print
  7. Another dialog box will pop up with the "press and hold the Resume" or "press and hold the Paper Feed" button (similar to photo 6). Press and hold the "STOP/RESET" button (for Canon MP Series) or "PAPER FEED" button (for Canon IP Series) for 5 seconds. DO NOT Click "Back" or "Cancel Printing"
  8. The "Ink Monitor" dialog box will appear and the printer will continue to print. (similar to photo 7) In the event that that the "press and hold the Resume " dialog box pops up again, Press and hold the Paper Feed Button or Stop/Reset Button for 5 seconds
cli8-pgi5-reset.gif

Anonymous

  • 57 Answers
  • Posted on Nov 27, 2007

SOURCE: Wrong Cartridge Error Message

The Print Head might be the fault of that,try replacing the print head and see if that helps

Anonymous

  • 3 Answers
  • Posted on Aug 04, 2008

SOURCE: error code: U150 The following ink tank cannon be recognized (Cyan)

U150 ink error fixed!

I too was getting the error for unrecognized ink cartridge. Then the little green circ board fell out of the end of the ink cartridge and it hit me that maybe if I put in the little green circ board from the old ink cartridge of the same color, then maybe the ink cartridge would be recognized. It worked! So don't throw out an ink cartridge that still has ink just because of that error and hold onto your empty cartridges in case you need the little green/gold circ boards.

This works!

Anonymous

  • 1 Answer
  • Posted on Aug 08, 2009

SOURCE: the ink cartridge cannot recognized (refilled 3 times)

i am having canon pixma ip1300 inkjet printer. it worked properly till 13th april 09 i got refilled both cartridge and fix it in my printer but the cartridge was not recognized. i had tried installing the cartridge many times and also tried switch off and on it again many times but the printer shows the same error that "An error occurred.Some ink cartridges cannot be recognized." and a message box is opened and it shows that "An ink cartridge is not installed properly.Open the printer's cover, make sure the ink cartridge is installed properly, and close the cover." help me to recover from this problem i can't afford to buy new cartridges. suggest me some ideas and procedures to make my printer work again. give me the remedy as quickly as possible Thank you

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For many Canon printers, you can clear the U162 error by pressing and holding the Stop/Resume button on the printer. (You may need to turn off the printer and turn it back on. Then press and hold this button when the error appears on the LCD screen.)

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The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds.
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