Krups Recent Questions, Troubleshooting Help & Support

I suggest that you use the commands to "close the machine" for transport and then re-start it as if it was new. I had to get rid of my EA8250 after only 2 years as mine stopping working as well. I tore it apart and saw a lot of wear for such as short time. My grinder also stopped. KRUPS says you cannot use Oily beans but only after you buy the machine.

hi my lovely Dolce Gusto coffee machine is leaking from the water tank . I have emailed Tesco Direct but they have not replied as this is where my daughter bought it from as a present for me .I have been very careful with it and made sure it was cleaned each time I have used it . Please can you help me ......

then try Krups directly we do not know if they sell parts or not

contact Krups directly and see if they have any clue

actually I prefer my Bunn coffee maker . with practice you can make small brews and ground coffee is less expensive than pods .of which I have tasted many and like none of them

nothing if it is working live with a flickering light

Maybe you need to supply the model as well, it's not an error code on the models I'm familiar with. Try editing it into your question or ask a new question with the information within it.

Inside the waterreservoir a little black driver is locked release the driver with a needle or open folded paperclip

ALL DOLCE GUSTO MACHINE HAVE A TEMPERATURE BETWEEN 60C TO 80 NOT OVER

CHANGE MOTHER BOARD

what is the model?

you have to open it. you probably have to replace the seal from under the boiler. quit a bit of doing but if you do it slowly you will be able to make it take photos if you have to

you can only remove the capsule from the capsule holder by means of piercing from under were coffee normally comes out .that is not to say that if the Circolo is not auto. if the machine is auto then it may be that the director motor or gear of director motor is slipt or broken

very bad news, if it keeps heating the thermal safety, will eventually blow due to overheating .you may have a shorted switch or PCB mainboard shorted and is keeping the machine on at all time which is more likely to happen even sow when having internal leaking .

Here is a Krups website address that helps you locate service by state or contact the Krups company.

http://www.krupsusa.com/Consumer+Services/Service+Centers/List/CentersList.htm

I just fixed the problem with my Krups FBC-212. The door would not stay closed because the spring that keeps it in the closed position was broken. I ordered another from one of the small appliances parts sites (about $7 plus shipping) and that fixed it. I will describe how to do it and how to avoid the mistake that made it much harder and longer than it should have. Remove the black screws at the back side, the ones holding the external black metal case to the silver chassis. There are 9 of these on my oven. Also remove the 3 screws holding the left-side foot on. Now you can probably slide the metal case (previously held on by the 9 screws) out from under the black metal front frame on the left side, thereby exposing the broken spring. If you cannot get it out from under the lip of the front frame, you can take off the right-hand foot, and if that is not enough, you can remove THREE of the 4 black screws just inside the door holding the front frame to the chassis. Do NOT remove the lower left one next to where the flat door hinge piece goes into oven (which was my mistake) because that screw holds a critical black plastic piece in place. By now you will be able to slide the black case that covers the sides and top backward and outward enough to expose the broken spring. It will be obvious how to attach the new one.

Contact Krups direct. Tell them we sent you

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Try this, remove the tank, the drip tray, the bin on the side and the sliding thing above the bin. Hold down the on and steam buttons while plugging the machine into a live socket, it's either that or the same again but holding down the on button and the program button while plugging it in. You will get a screen that says something like " Remis a something vende" which is French for put it into sale state, you choose "Oui" for yes. It's been a long time since I've done one but that's as best as I can recall. It will zero the coffee counters as well.

Contact Krups to request.

Could be the portafilter ratchet issue