Krups Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

You need to specify model, they are not all the same.

Krups Small... | Answered 3 days ago

I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

Krups Coffee... | Answered 3 days ago

Error 12 There was no pulse from the ejection switch so possibly a switch problem or worse still some grief on the control PCB. This will also be associated with the cleaning the drawer problem. From memory the switch/es are located above the used grounds bin.

Krups Coffee... | Answered on May 07, 2019

my dear sir it looks that you had some internal leaking .due to this the water went on to the electric parts . now you need to fest dry it properly then plug it in again and make sure it doesn't leak again if not check there is two thermal fuse on the ac supply sow make sure you unplug first see that you do the same as type if this get blown again then you have to change the pcb

Krups Coffee... | Answered on Apr 08, 2019

Plug it in, turn it on and then within 3 seconds touch each of the 4 corners on the touch screen in this order Top left, Bottom right, Bottom left, Top right that should open up the settings options for you, follow your nose after that.

Krups Ea9000... | Answered on Apr 03, 2019

Running it fully through the cleaning cycle step by step will normally get it gone.

Krups Coffee... | Answered on Mar 19, 2019


You didn't say what model is your expresso machine.
You can find parts here:

Krups Bravo Plus... | Answered on Mar 18, 2019


THANK YOU. You're answer was so helpful. I have the XP7230 and all of the sudden had exact same problem, machine wouldn't not register a full tank. After reading this I checked the floating piece and saw that it was not floating with a full tank like it is supposed to. Had to obstruct it to keep it afloat as well, and voila, it worked.

Ahh... what a relief to have my machine working again. Coffee has never tasted so good.

Krups XP7230... | Answered on Mar 15, 2019

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