Krups Kitchen Appliances - Others - Recent Questions, Troubleshooting & Support
Error code E3 on Krups RK7011 rice cooker
It's the wires going to temp sensor in lid. Take the drip catcher off and remove the screw on the plastic plate by the hinge, remove the black plastic cover and you will probably find that the screw had been driven through the wires at the factory.
on Oct 19, 2018
Krups kettle leaks at base of pot
Unfortunately it's unfixable. A few recent Philips models do it as well and it's worst in hard water areas. Basically the cause is that a tiny bit of water gets into the bottom seam each time the kettle is used and leaves a residue behind when it dries out. Over time, the residue builds up and forces the seam apart so the leak gets worse.
All you can realistically do is hope that it's still under warranty and demand that Krups replace it, preferably with a different model. If they won't then you may have to exert whichever consumer rights exist in your country, but one way or another you need to stop using your kettle (it's dangerous!) and replace it with another.
on Jan 16, 2018
Krups toaster won't work.
I do not know the exact inner workings of this toaster, but I can suggest what the fault may be.
Many of the toasters use a separate high power section in the eating element for toasting. This part of the element could have gone defective. There is the possibility the computer board that directs the power for the higher temperature mode for toasting has failed.
The only reliable way to know is to try the computer board, element assembly, or the switches if the switches are on a separate module than the computer board.
Just to add... These toaster units usually have a thermo protection fuse. These fuses have a temperature rating. It would be in series with the element. This fuse may have failed. This is a common fault in many of these types of units. This type of fuse is rated in Degrees C or F, and not in Amps. it is a thermo fuse.
on Apr 02, 2017
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