Cannot view document on screen after scanning

Hello, Robert -

I hope I am correct in assuming you have the user's manual for the HP Photosmart C4480. Just in case you do not, this is the link to the web page where you can download and save the manual (PDF format - Adobe Acrobat Reader software needed, free):
https://support.hp.com/us-en/product/hp-photosmart-c4400-all-in-one-printer-series/3655558/model/3655559/manuals

After downloading the PDF document save it (Save As) to your Documents folder and give it a name you can find again easily - maybe: HP Photosmart C4480 Manual.

How to save a PDF file:
- With your computer, open the PDF document in Adobe Acrobat Reader
- Move cursor to upper left corner of page and left click or tap on FILE
- In drop down File menu, move cursor to SAVE AS and left click or tap on it
- In Save As window which opens, move cursor down to CHOOSE A DIFFERENT FOLDER and left click on tap on that "button"
- In window which opens choose DOCUMENTS in the Documents Library
- In File name box near the bottom of the Documents Library pop-up window, enter the name with which you want to save the PDF document, Example: HP Photosmart C4480 Manual
- Left click or tap on the SAVE button

Note: The steps above will be similar to what you will need to do after scanning any document.

The instructions for scanning start in Chapter 10, Page 64 (Image 304 of the PDF format manual).

Open the scanner through your computer. It is easier to save the document later by operating the scan functions through your computer.

With the scan application open on your computer run the scan process. After scanning the document, you will need to save it. First, you will need to determine the format in which you want to save the scanned document: PDF, JPEG (photo image), GIF, etc.

After choosing the format for the scanned document, in the proper file name box, enter the name for the document you wish to save.
Examples:
Correspondence 2018-Feb-18 Brother
Photo Brothers-Family 2018-Feb-18
Deed of Sale 2018-Feb-18 House

Get the idea? I like to give a date to my scanned document names to help identify them better.

Once you have entered the file name, click or tap on the SAVE button.

Note: I always like to open the saved document from the Documents folder to verify it was saved. Plus, my scanner attaches a number at the end of every file name. After closing out the saved document and closing the scanner winder, I go back and Edit the file name, removing the added number (digits) from the saved file name.

The video you will find with this link:
http://esvideo.es/video/watch/ult2ORqN1eGRiLQ=
is for those who use Windows 8 or 10. Even if you use another Windows operating system (I use Windows 7), you can probably figure out what to do. The video goes through the scanning and saving process step-by-step.

Best wishes.

Might need a bit more information about this: But I'm presuming you scan your document and save it as a pdf document using the built in HP software?
Couple of things to try:
1 - have you got the latest version of Adobe Reader? It may be that you are using an older version - the pdf document specification has been updated over the years and it may be that you're saving the pdf using a newer version of the pdf format than adobe reader is able to read.
2 - Adobe reader isn't the only pdf viewer, there are numerous other pdf document viewers (some free some not) You could try another pdf viewer, like Foxit Reader (free to use) and see if that can open it?
3 - When you save the scan, make sure that in the Save Dialog box it is really saving it as pdf. Common mistake is that people often just save a file with .pdf and expect the program to know that you want to save as pdf. When you scan there are several other file formats that you can use (Tiff, Jpeg etc) Is is possible you're saving the file as Tiff or Jpeg but with a .pdf file extension? If you're not sure, re-scan the document and resave it, but don't use a file extension, let the scanning program do that, see what it saves it as?
4 - check where you're saving the pdf on your computer? Is the place you're trying to open it from, the same as the place you've saved it?

Here are the steps to scan documents to your computer

1. Turn on your computer, wait for it to boot up, then turn on your printer.
2. Locate the " HP Photo and Imaging Director " icon on your computer and double click it.
This icon was placed there when you installed your printer.
3. After double clicking on the icon, a menu screen will appear showing the scanning options
available on your C3180 printer.
4. Place your document or picture on the printer's glass top and close the lid.
5. Click on the appropriate selection from the menu screen ( Scan Document or Scan Picture )
6. The scanning process will now take place. The scanner will make two passes. The first pass
will allow you to judge the accuracy of the scan and to make changes, if necessary, from your.
monitor. The second pass is the acceptance of the document/picture to the computer.
7. Scanned documents can be viewed in the " My Documents " folder, scanned pictures can be
viewed in the HP Photo Gallery and the My Pictures folder.

I hope this was of help to you.

1.Turn on your computer and wait for it to boot up, then turn on your printer.
2.Locate the " HP Image Director " icon on your computer and double click it.
( This icon was placed there when your printer was installed on your computer )
3. A screen will appear showing the scanning options available on your printer.
4. Place your document or picture on the printer's glass top.
5. From the HP Director screen, click on the appropriate button to start the scanning operation.
The scanner will perform two passes, the first; is to preview your document or picture and to
make changes, if necessary, the second; is the final acceptance of the document or picture
and save it on your computer.
All scanned pictures can be viewed in the HP Photo Gallery and the My Pictures folder
Documents can be viewed in the My Documents folder.
I hope your scanning goes well.

1. Turn on your computer, wait for it to boot up, then turn on the printer.
2 Double click the "HP Photo Imaging Director" icon on your desktop ( placed there when your
printer was installed on your computer ). A menu screen will appear showing the scanning
options of the printer.
3 Place your document or photo on the printer's glass top and close the lid.
4 From the menu screen, click on " Scan Picture " or " Scan Document "
When "Scan Document" is selected, a secondary screen will appear from which you will have to
make choices. After making your decisions, click "Scan" from the listed screen.
When "Scan Picture" is selected, one scanning pass will be performed, another pass will be
made after you view the result of the first pass.
Scanned pictures will go to the HP Photo Gallery and your "My Picture" folder.
Scanned documents will go to your "My Documents" folder.
Good Luck with your scanning operations!!

Hello my friend,you mean to scan a photo and save it on your folder?
If yes

1. You run the application MP Navigator from your dekstop (or from Start, point to (All) Programs, Canon Utilities, then MP Navigator EX 1.0. Then click MP Navigator EX 1.0.)
2. When the one-click mode screen has opened, click the Switch Mode button to switch to the navigation mode screen
3. Point to Scan/Import and click Photos/Documents (Platen).
4. Place the document face-down on the platen, and select Document Type.
5. Click Specify... and set the preferences as required.
7. Click Scan and it should start scanning
   When scanning is completed, the Scan Complete dialog box opens. Select Scan or Exit. Select Scan to scan the next document, or select Exit to end.
   When scanning is completed, the scanned image appears in the Thumbnail List area.
8. Edit the scanned image as required.
9. Click Save or Save as PDF file.If you choose just Save and box will appear to specify the destination folder, file name and file type(usually images are .jpeg .jpg ;) ).
10. And click Save and your done.
    

Scanning Photos and Documents

(1.) Start / All Programs / HP / HP Viewer / Scan Document (icon is in left margin)
(2.) A small screen appears entitled "Select Source", and provides the "HP Officejet 6200 Series TWAIN" option. Highlight this then click "select".
(3.) I accept the default provided on the next screen (i.e., radio buttons for "Document" & "Scan for editable text"; "Scan to:" (drop box) "HP Document Viewer; check "Show Preview" box; then click "Scan".
(4.) After a brief pause, my printer scans, then the HP Document Viewer screen on the PC provides a small image of the scanned document and allows me to click the "accept" icon.
(5.) After "accepting" the scan into the HP Document Viewer, it takes a minute for it to appear in the "viewer". Notice that the "View Thumbnails" tab is highlighted at the top of this screen. Click the check-box next to the scanned item then click the "View Page" tab just to the right of the "View Thumbnails" tab.
(6.) The new screen should show a larger version of your scanned document. Now notice the "Save As" icon in the upper left corner. Click that, then "yes" to warning default screen, then select a file name and location to save it into.
(7.) Before clicking save, click the drop box next to the "Save as type:" and select one of the pdf options. Mine offers: "PDF 1-bit", PDF 8-bit Grayscale", and "PDF 24-bit Color" options. Choose one of them then click "save".
(8.) You should then be able to find the scanned pdf file in the directory you selected to save it under.

Note that you may need all of the HP printer utilities and tool software installed for this to work. If you don't, you may need to uninstall/reinstall the printer software.

open adobe acrobat..not reader, has no ability to create pdf's, and go to file, create pdf, from scanner

Don't forget to rank the advice!

http://www.aa1consulting.com

That is the front panel options you get to see in the All-In-One screen,
That states that you can scan and save it to these options
Outlook is to scan and send as email
Microsoft word is installed by default with Microsoft office Try scanning you will see a word window popping-up as soon as it has completed scanning
HP Photo View Center is a HP Software application where you can edit the scanned image and do some creative arts for pictures.
I.R.I.S.read iris is to scan and edit documents (you can try scanning a document to this.
If in addition if you had Adobe installed you would get another option as to scan to PDF

Good Luck

Hi,

Have you tried to use HP SOlution Center when scanning and save the scanned document to .pdf? try this solution.

Note: HP Director and HP Solution Center has more likely the same settings

CLICK HERE TO VIEW: DOCUMENT

Thank you so much.

adonscott