Proscan Tablets & eReaders - Recent Questions, Troubleshooting & Support

Check for the reset pin hole on your tablet. Get a paper clip and push it 'gently' in the hole and hold it for thirty seconds. This resets the tablet.
Youdon't want to push hard as there is just a tiny button in there that can get dislodged.

Proscan... | Answered on Jan 03, 2020

There should be a rest set system button , you may have to use a small paper clip unfolded to fit into the area. But that should do it. Good luck

Proscan 7-Inch... | Answered on Nov 26, 2019

Do a factory reset this will remove any passwords, however it will also wipe all data pictures and so on.

Proscan 7-Inch... | Answered on Apr 29, 2019

tell him to make "that face again" Sorry? I couldn't resist

Proscan 7-Inch... | Answered on Apr 26, 2019

Do a hard reset, press and hold the +vol button, then the power button, wait about 20 seconds both buttons held till the start android screen appears. Hope that helps

Proscan 7-Inch... | Answered on Apr 19, 2019

It would be cheaper to buy a new tablet than to replace the cracked screen. The damage could be further than just the screen. This could make it not unlock.

Proscan 7-Inch... | Answered on Apr 17, 2019

contact wherever you bought it,it will be warranteed as long as you used the proper charger and unplugged it when done charging,but,it sounds to me that you might of used the wrong charger

Proscan 7-Inch... | Answered on Mar 06, 2019

Screen or outside measurements? Strange question. Why not just get a ruler?

Proscan 7-Inch... | Answered on Dec 20, 2018

This tablet is absolutely junk.
Just throw it in the trash can.(don't forget to reset it to wipe everything off) And please don't give it to anyone, you might be sued....Haha.... Paul H

Proscan... | Answered on Oct 30, 2018


Proscan Tablets... | Answered on Dec 24, 2017

Not being able to update any apps simply means either you don't have access to the internet or that your apps update is programmed to function ONLY when you are connected to/through WiFi.

second, you can download standalone 'raw' apk files online and install on your tab.

Remember to go into your Settings---Security (and under Device administration, check 'Unknown sources' and activate 'allow installation of apps from unknown sources'.

This is safe.

Post update or feedback please

Proscan 8 4GB... | Answered on Oct 11, 2017

try holding power button and vol up at same time until screen comes on

Proscan... | Answered on Apr 18, 2017

I have had the same issue with this tablet. After weeks of looking around on the net i have found a way to reset the tablet to factory settings when the power and vol down button will not work.

1. Download the firmware from the proscan website.

2. unzip the file and copy the files recovery.img and factory_update_param.aml to an external micro sd card.

3. Plug the tablet in and insert the sd card. Press the power button to see the battery icon then press the power button 5 times. Then let it run for 4 minutes and it should be set back to factory settings.

****NOTE***** If it fails to update then you still have the access to the recovery menu where you can do the factory wipe and still reset it.

Hope this helps.

Proscan 8 4GB... | Answered on Feb 15, 2017

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