Proscan Tablets & eReaders - Recent Questions, Troubleshooting & Support

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What Company in Canton, Mi. Zip # 482187 works on Proscan Android Tablets

http://www.proscanvideo.com/contact-us.asp This is the head office for proscan. They might be able to help.
7/14/2020 4:08:00 AM • Proscan 7-Inch... • Answered on Jul 14, 2020
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Proscan tablet is frozen

Check for the reset pin hole on your tablet. Get a paper clip and push it 'gently' in the hole and hold it for thirty seconds. This resets the tablet. Youdon't want to push hard as there is just a tiny button in there that can get dislodged.
1/3/2020 2:13:24 PM • Proscan... • Answered on Jan 03, 2020
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Locked out

There should be a rest set system button , you may have to use a small paper clip unfolded to fit into the area. But that should do it. Good luck
11/26/2019 9:33:23 PM • Proscan 7-Inch... • Answered on Nov 26, 2019
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Sister put in wrong passcode too many times

Do a factory reset this will remove any passwords, however it will also wipe all data pictures and so on.
4/29/2019 2:56:04 AM • Proscan 7-Inch... • Answered on Apr 29, 2019
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How do I bypass pattern lock on my Proscan PLT7223G tablet?

Zolygon Factory reset Proscan PLT7223G Android Tablet Please watch the video and try the link given
4/29/2019 1:39:00 AM • Proscan... • Answered on Apr 29, 2019
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My son applied the face detection lock and he cant unlock his tablet 7 inch

tell him to make "that face again" Sorry? I couldn't resist
4/26/2019 4:49:10 AM • Proscan 7-Inch... • Answered on Apr 26, 2019
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How to reset tablets

Do a hard reset, press and hold the +vol button, then the power button, wait about 20 seconds both buttons held till the start android screen appears. Hope that helps
4/19/2019 1:54:38 AM • Proscan 7-Inch... • Answered on Apr 19, 2019
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My screen is cracked and the tablet will not unlock

It would be cheaper to buy a new tablet than to replace the cracked screen. The damage could be further than just the screen. This could make it not unlock.
4/17/2019 2:59:59 AM • Proscan 7-Inch... • Answered on Apr 17, 2019
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The lithium battery exploded. what support is there to replace the tablet?

contact wherever you bought it,it will be warranteed as long as you used the proper charger and unplugged it when done charging,but,it sounds to me that you might of used the wrong charger
3/6/2019 11:05:17 AM • Proscan 7-Inch... • Answered on Mar 06, 2019
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Measurements

Screen or outside measurements? Strange question. Why not just get a ruler?
12/20/2018 5:26:28 PM • Proscan 7-Inch... • Answered on Dec 20, 2018
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Proscan tablet too slow

This tablet is absolutely junk. Just throw it in the trash can.(don't forget to reset it to wipe everything off) And please don't give it to anyone, you might be sued....Haha.... Paul H
10/30/2018 1:48:42 AM • Proscan... • Answered on Oct 30, 2018
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I dis a factory reset on my Proscan 8 PLT8235G tablet. Now, I can't install or update any apps. What do I do to fix this?

Not being able to update any apps simply means either you don't have access to the internet or that your apps update is programmed to function ONLY when you are connected to/through WiFi. second, you can download standalone 'raw' apk files online and install on your tab. Remember to go into your Settings---Security (and under Device administration, check 'Unknown sources' and activate 'allow installation of apps from unknown sources'. Done. This is safe. Post update or feedback please
10/11/2017 8:41:29 AM • Proscan 8 4GB... • Answered on Oct 11, 2017
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How do I turn my PLT7223G tablet to turn on,it won't turn on when I charge it or hold down the power button

try holding power button and vol up at same time until screen comes on
4/18/2017 11:13:23 PM • Proscan... • Answered on Apr 18, 2017
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Proscan PLT8235G stuck on blue screen. Reset button just shuts tablet off, and problem still remains.

I have had the same issue with this tablet. After weeks of looking around on the net i have found a way to reset the tablet to factory settings when the power and vol down button will not work. 1. Download the firmware from the proscan website. http://www.proscanvideo.com/item.asp?itemnmbr=PLT8235G. 2. unzip the file and copy the files update.zip recovery.img and factory_update_param.aml to an external micro sd card. 3. Plug the tablet in and insert the sd card. Press the power button to see the battery icon then press the power button 5 times. Then let it run for 4 minutes and it should be set back to factory settings. ****NOTE***** If it fails to update then you still have the access to the recovery menu where you can do the factory wipe and still reset it. Hope this helps.
2/15/2017 7:44:25 PM • Proscan 8 4GB... • Answered on Feb 15, 2017
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I have a PROSCAN 7" tablet. Suddenly, the message ; "encrypted" ask for a code to uncrypte. I did not ask to encrypted and so i don't have de code to uncrypte. Your answer Will very much appreciated.

Someone inputted a security code at some point, no other explanation, of course you are now stuck, you will need to perform a factory reset to overcome this problem.
10/28/2016 2:25:56 AM • Proscan 7-Inch... • Answered on Oct 28, 2016
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