20 Most Recent Electrolux Epic 6500 Vacuum - Page 2 Questions & Answers

check the little button under the lip of the vacuum cleaner bag.

Hi,

Actually there are no hidden screws on your Electrolux Epic model. This is the newer plastic body canister made by Aerus Electrolux. In order to open the vacuum cleaner to inspect the motor, first open the vacuum bag door and remove the vacuum bag. After the vacuum bag has been removed, keep the vacuum bag door open.

The two rubber furniture guards on both sides of the vacuum cleaner are actually what are holding the top housing and the bottom housing together. You'll need to slide both of these rubber furniture guards off in order to open the rest of the vacuum cleaner. They slide forward towards the vacuum bag housing which is why the door needs to be open.

In order to get these slides started, it's sometimes necessary to put a flat head screwdriver in between the back of the furniture guard and the start of the cord reel housing. Right after the rubber starts behind the word Electrolux. Fit a flat head screw driver in this gap, and it's sometimes easier to use a hammer, and hit the screw driver that's on the furniture guard facing the front of the vacuum.

With a little perseverance, you should be able to get the slide started, and when the slide starts to come out past the vacuum bag housing, simply grab the end of it with a pair of pliers, and pull the rest of it out of the vacuum.

Do this on both sides of the vacuum, and you'll be able to separate the two housings, and get access into the motor compartment.

If you have any problems, or would like me to take a few pictures of this being done, I'd be happy to do so. Please just rate my repair as helpful if you found this advice useful. I really do appreciate this.

Thank you,

Chris J.
GoVacuum

Based on what you have said it sounds like the bearings in the electric motor are finished, probably just as cheap to buy another vac, sorry.

1. A manual can be downloaded from:
http://www.aerusvacuums.com/support/manuals/.
The Epic 60006500 is located under "Older Models". Download the Epic 6500 manual

2. Check for clogs in the hose and the power nozzle inlet.
3. Disconnect hose. Turn on vacuum. Does it run? If so, place hand over intake? Did it shut off? If it did, the problem is a worn out or broken component inside the vacuum. Generally a result of using generic "made to fit" Electrolux bags. This is a part that needs to be replaced in an authorized Aerus (Electrolux) shop.

It has 1 or 2 clips on each side simply push in on each side firmly and pull up. Note: it may be reaaly stiff just muscle it a little.

You didn't mention the model, but with several Electrolux canister models, I'd say there's probably a problem with the control valve assembly inside the canister. This would need to be repaired at an authorized Aerus Electrolux store. If unsure where the nearest store is, use this link to locate one:
http://www.aerushome.com/storelocator/

The tip on the following link covers other possible causes.

http://www.fixya.com/support/r7367127-electrolux_epic_6500_trouble_shooting

You need an Electrolux Cannister bag to fit pre 2001 Series cannisters. You can fin them at a VAC Service center or thru AERUS Electrolux. Buy only a 4 ply bag, nothing thinner.

Those would be Style C vacuum bags.

YES,JUST TAKE OFF THE HEPA FILTER.
IF I MAY SUGGEST,IF YOU WANT TO BUY AN AREUS/ELECTROLUX YOU MAY WANT TO LOOK AT THEIR "BOTTOM OF THE LINE" MACHINE, THE "CLASSIC" IT'S HALF THE PRICE AND A MUCH BETTER DESIGN THEN THE NEW "FLAGSHIP" MODEL, WHICH IS COMPLETELY DIFFERENT THAN ANY PAST ELECTROLUX. IT'S BULKY,AWKWARD TO USE. EVEN IF YOUR BUYING FROM ANOTHER SOURCE, GO INTO AN AERUS DEALER AND GIVE THEM A TEST DRIVE.
I CLEAN APARTMENTS FOR A LIVING AND AM VERY FAMILIAR WITH ALL ELECTROLUX MODELS.
GOOD LUCK!

Try tipping it on its end,or nearly so. Then tug gently and release until it retracts. This has worked for me nearly every time I'd tried on various Electrolux vacuums.
If this doesn't work, the vacuum needs to be taken to an authorized Aerus Electrolux store for repairs.

http://www.aerushome.com/storelocator/

Your 6500 uses an Electrolux style 'C' either genuine or generic

As hooton8 stated i have the electrolux epic 6500 sr. as well and when i attempt to vacuum i turn it on and it turns off after about 3 seconds. new bag nothing stuck in tube. I turned dial to the right all the way. Works when hose is not connected..hose is clear.

take the hose off and clean out the blockage is probably on the angle section of the vacuum head

the link to a video below shows belt replacement as well as brush, press the helpful button Changing the Brush Assembly on an Electrolux Epic 6500 Vacuum Cleaner

My epic 6500 starts for a few seconds and turns off. With the filter light on. I take out the filter and it still does it. It only stays on if I cover the filter hole with my hand. Any solutions.

Turn the knob on the top of the vacuum all the way to the right.I had the same problem and that fixed it.