Canon Cameras - Recent Questions, Troubleshooting & Support


You don't.

Dots per inch (dpi) is an output parameter when printing your pictures. It's often determined by the printer and its driver.

The camera has no idea what printer(s) you are using. Since it has to put something in the dpi field, it selects 72. Most cameras do the same.

The dpi will change depending on the size of the print.

You can change the dpi field using any good photo editing program.

Canon Cameras | Answered on Apr 19, 2019


Amazingly, I can not even find an image of this device even at the canon support sites. I have encountered an image of a purported support service manual covering the z90 as well as the z60 but the links tend to point to suspicious sources which might or might not bilk you. I can only suggest you contact canon support in the UK to see if they might provide some information. The Canon support sites do not even offer a brochure or FAQ about such. What little information I encounter suggests the machine pre-dated Windows 7 and seems to have used 32 bit software, at least originally.

You might have to search forums for information about this device if Canon is unresponsive. I can't find out enough about it to write anything else possibly useful. There do seem to be other models of this ColorPass device mentioned at the Canon sites. Sorry.

Canon Cameras | Answered on Apr 14, 2019


in some cases, Windows Media Player will require an appropriate codec to properly play video (and even music files). Here you would need mov codec for Window Media Player.
You can add MOV codec and update others exclusively for Windows Media Player:
* Launch WMP and click "Help"-> "About Windows Media Player"-> "Technical Support Information"-> "Video Codecs"to view all the codecs and file formats supported by the respective codec. Or you can try Leawo Blu-ray Player whichcan support most formats including MOV.

Canon PowerShot... | Answered on Apr 11, 2019


Get a microfiber cloth (piece of cloth normally sold with reading glasses) and wipe on the lens with it. This will remove the smudge/ dirt/ finger prints etc. on the lens.You have to switch on the camera so the lens is extended and reachable.

Canon PowerShot... | Answered on Apr 03, 2019


Have you checked the lens to see if auto focus is turned on? Sometimes the switch can get accidentally turned to the manual focus position.

Canon EOS 1100D... | Answered on Apr 01, 2019


You've got it on Time Lapse video. Turn on, slide to video, press func. set button, toggle to standard instead of time lapse. Always check your owners manual.

Canon Cameras | Answered on Mar 28, 2019


restore your camera settings to the factory default:
  1. Press the Menu button. ...
  2. Use the Multi-controller to navigate to the Camera Settings 4 tab.
  3. Use the Multi-controller or the Quick Control dial to highlight Clear All Camera Settings and then press Set.

Canon Cameras | Answered on Mar 28, 2019


First of all, un-signed questions will attract few or no help so next time do it right.

Secondly, your camera needs service. You can't do much on your own so send it off to a service provider.

Canon EOS 500D /... | Answered on Mar 22, 2019


SADLY I HAVE NO CLUE IF WHAT YOU WANT TO TRY CAN BE DONE . ONLY YOU CAN TRY IT TO FIND OUT

Canon Cameras | Answered on Mar 19, 2019


I have purchased recently canon ixus 130, the camera automatically shuts down after some 30 sec& shows a messege 'camera error,restart camera will autometically shut down error
E32.'

Canon PowerShot... | Answered on Mar 14, 2019


  1. Step 1: Load the image. Open the image that you wish to remove the date stamp from.
  2. Step 2: Select the date/time stamp. Zoom in on the area with the date and time stamp, and then mark it with marker or any other selection tool.
  3. Step 3: Run the restoration process.
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Canon Cameras | Answered on Mar 13, 2019


the camera probably was exposed to moisture, could be a mother board problem, need to have it replace

Canon Cameras | Answered on Mar 13, 2019


could either be that the shot without the speedlight is noisy/grainy, thus this might cause or from a perspective seems blurry

Canon Cameras | Answered on Mar 13, 2019


https://www.ifixit.com/Guide/Canon+EOS+Rebel+T2i+Top+Cover+Replacement/15005 follow this link for the correct answer

Canon Cameras | Answered on Mar 01, 2019


Maybe the charger is not working. Can you check it with a multimeter? Or the camera was damaged, or some blown fuse.

Canon PowerShot... | Answered on Feb 28, 2019


LOPTOP ??????/ GOT US

Canon Cameras | Answered on Feb 25, 2019

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