Canon PowerShot - Recent Questions, Troubleshooting & Support


Two ways.

Connecting to the computer via the lead, you should open Windows File Explorer and you will see the storage in the camera as a removable storage

or

you go to the Canon website and get all the software including the download software and add-ons. The Win 7 software should be good on Win 10 and includes ZoomBrowser and PhotoStitch.

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-point-and-shoot/powershot-a-series/powershot-a40
https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-point-and-shoot/powershot-a-series/powershot-a40

Canon PowerShot... | Answered on Sep 03, 2019


Please check if yu did set the camera in AF mode continuous. In that mode, the camera is focusing on whatever is aimed at. Even when the shutter button is not pressed, allowing you to shoot without missing opportunities.
The mode where you see the camera focus when the button is pressed half way, is called single. This setting will conserve battery power.
Look in the manual under Switching between Focus Settings. I can't tell you war page that is for your camera, in mine it is page 100.
On the last pages in the book are all settings for each shooting mode.

Canon PowerShot... | Answered on Aug 18, 2019


hi i have roblem in my camara A1300 IS , restart E32 what i do?

Canon PowerShot... | Answered on Jul 22, 2019


We're assuming you have a lens error, restart camera message on your G11. Other than to turn the power on, there is really no way to restart the camera. If you've tried turning it back on and the error did not clear, the camera would require service. If you need to have that one repaired, you can go through: www.camerasandparts.com All they deal with are the service for the Canon Powershot cameras and the work through them is superb. Through them for that error is $89 with parts / labor included, servicing for the camera included, and return shipping. That's where a lot of people go for help with the Canons. They do excellent work on these cameras and they are actually affordable for repairs. Good luck with it.

Canon PowerShot... | Answered on Jul 18, 2019


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Canon PowerShot... | Answered on Jul 11, 2019


Display went purple with lines then finally died this year, contacted Canon at the link below and they paid all shipping (both ways) in less than 10 days I have the camera back and working like new for $0.00, these guys care about their products and customers. If you have this issue contact them and they will handle it right.

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2112&fcategoryid=221&modelid=9828

Canon PowerShot... | Answered on Jul 11, 2019


Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Canon PowerShot... | Answered on Jul 11, 2019


first open the cover of the power shot and take photo

Canon PowerShot... | Answered on Jul 11, 2019


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Canon PowerShot... | Answered on Jul 11, 2019


It can be a damage sensor, a lens problem or a control board problem.

Ensure that it is not a setting problem, check that you did not set the light mode by mistake.

If it is less than one year old is covered with guaranty.

Contact Canon to validate the guaranty

Canon PowerShot... | Answered on Jul 11, 2019


press the "display" button while in picture mode, it should make normal.

Canon PowerShot... | Answered on Jul 11, 2019


Try resetting the camera. Go into the setup menu and find "reset".

Canon PowerShot... | Answered on Jul 11, 2019


Try a camera reset. Go into the setup menu and scroll to "reset" and follow the on-screen instructions.

Canon PowerShot... | Answered on Jul 11, 2019


To fix your issue with the Canon Powershot SX110 IS Digital Camera, try cleaning the lens. A huge issue with malfunctioning pictures can be as objective as a dirty lens. If that doesn't solve the issue, try to make sure that your flash is working to its full power. If you are taking a picture in a low-light area and the flash isn't giving off a strong enough light, this will cause grainy/noisy dark photos. Lastly, try playing around the with settings on the configuration screen. Sometimes digital cameras can malfunction, even after reformatting, and will apply alternate settings from what you originally had set.

Hope this helps!
-Anonymity

Canon PowerShot... | Answered on Jul 11, 2019


Normal 0 BLACK SCREEN OF DEATH – FIXED AT LAST - After doing several hours of research on the internet, I have been able to eliminate the problem on my Powershot S2 IS. I started with the “fix” as suggested by guidofoc in a post on the “flickr” site. Thanks guidofoc! His procedure did fix the problem for me but it only lasted a day. The next day, back to the same old black screen. For the next few days/weeks, when I wanted to use my camera, I did the same procedure and it would come back to life but would be black again the next time I powered up the camera or a day later.
Back to internet research! On the “Fixya” site, I found a picture of the camera shutter and diaphragm blades. This picture was posted by “andyhutton” who was also having the same “black screen” problem. He had disassembled his camera and found what appeared to be an oil exuding on the shutter diaphragm blades. He disassembled the camera, cleaned it thoroughly, and reassembled it. This fixed his camera. Other information I found indicated that what appeared to be oil was a little “stiffer” than oil, almost hard. It was thought that this was happening after leaving in a hot car other high temperature environment.
All this made sense to me but I didn’t relish the thought of tearing the camera apart and reassembling it. This procedure reportedly took about 6-8 hours. And this was by a person who considered himself, to have a reasonable amount of mechanical ability. I definitely DON’T RECOMMEND this approach unless you have tried all else and are ready to junk your camera. Using this information I theorized that if I used the temporary fix procedure and then repeatedly activated the shutter, perhaps the “wiping action” may wear down the frictional areas and free up the shutter blades to move more freely. I tried it. Voila! It has worked now for the last 6-8 weeks without a failure. Here is my final procedure:

Set the camera in Tv mode, (delayed shutter mode) set the shutter at 15 sec, click to take a picture and during that 15 secs (like, after 7 seconds) open the battery, compartment which cuts contact with the battery circuit. Close the battery cover. At this point the camera works fine for me but only temporarily as noted above. Sometimes however, this procedure had to be performed more than once. Here is the key to the permanent fix. While the camera is working via the temporary fix, take many, many pictures. Hundreds! I probably snapped 400-600 pics. The idea is to wear down the little patches of hardened oil on the shutter blades. For the next three of days I took hundreds of pics each day. Basically, I just aimed the camera at the wall or whatever and snapped off several hundred pics.

Now that I seem to have my camera working permanently, my plan is to NOT leave my camera in a high temperature environment, and to try to use it regularly. Maybe, not unlike many other things, if it gets no regular use, it may start to deteriorate.

No guarantees but I do hope this helps someone.

Canon PowerShot... | Answered on Jun 29, 2019


I have the same problem with my Canon S3 IS. I was about to buy a new camera and somehow bumped into this post. I tried this solution twice and it WORKS. Thanks a lot.

Canon PowerShot... | Answered on May 19, 2019


First of all, do not save any new file to camera's memory card.

Take out memory card, and connect it to computer using a card reader. You should see memory card shown as a drive letter (like H:) in Windows Explorer.
Download this camera photo recovery software
http://www.asoftech.com/apr/
Install and open the photo recovery software, select the memory card, and click 'Start' button.

Canon PowerShot... | Answered on May 14, 2019


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Canon PowerShot... | Answered on May 13, 2019


I have purchased recently canon ixus 130, the camera automatically shuts down after some 30 sec& shows a messege 'camera error,restart camera will autometically shut down error
E32.'

Canon PowerShot... | Answered on Mar 14, 2019

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