Anonymous Posted on Feb 02, 2011

Cannon Pixma 610 will not print with the magenta ink. I have used the cleaning utility close to 30 times and still nothing. Changing the cartridge did not help either. Any ideas?

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Duane Wong

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Posted on Feb 02, 2011

Duane Wong

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Joined: Jun 20, 2010

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When you said you used the cleaning utility 30 times, it reminded me that cleaning can only be done a few tims before ink is depleted.

When you said that you changed the cartridge and got nothing, it reminded me that one should remove the clear tape on the cartridge before installing the new cartridge, or else no print out will be seen.

If a new cartridge is installed and it still does not print out magenta, then the printer may require service at canonusa.com:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp610?pageKeyCode=25

mr mendit May 03, 2011

I have the same problem. Tried cleaning 7 times. Advice from a very knowlegeable guy at Cartridgeworld is that the print head needs replacing - expensive! The print head has small heating elements which can burn out; successive cleaning overheats the adjacent elements and then they burn too. PREVENTION is so much better, so in future regularly print a nozzle ckeck pattern (use the 'Settings' then the 'Mainenance' buttons) and do a clean only if the printout shows one is needed.

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