I get a message that the scan drivers aren't installed and that I should install them and try again. I have reinstalled the original software three times but the message is the same - and no scan.
I would download the drivers from canon at link below. They have the latest software. There software should get your scan up and running. Here is the link just choose the operating system that you have.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=2610&modelid=11995#DownloadDetailAct
Good Luck
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