20 Most Recent Canon Pixma MP500 All-In-One InkJet Printer Questions & Answers

This might work
Error Code 6502 appears generally after chaging a cartridge.

Solution:

1. Unplug the printer.
2. Remove the faulty Cartridge
3. Plug in the printer and press and hold power button
4. Keep it held down. Press Resume twice, and this should reset the fault.

All Best: Pineworks

After removing all the ink cartridges, I removed the print head and soaked it in propyl alcohol overnight. Then blew it out gently with an aerosol 'air duster' and washed it again in fresh propyl alcohol followed by another blowing out. After gently blotting the print heads on a soft tissue and replacing the print head plus cartridges, it necessitated two deep cleans to get the inks through and all now works again.
Make sure that you switch off the printer at its On/Off switch and not at the supply. I think I may have done this and left the heads not parked properly - hence the drying out!

Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:

1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
   
   
2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
   

Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen

1. Ensure that the printer is powered on.
   
   
2. Press the <Menu> button.
   
   
3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.
   
   
4. Press the left or right cursor to select [Maintenance], then press <OK>.
   

Print Nozzle Check Pattern

1. Press the Open button to open the output tray.
   
   
   
   
2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.
   
   
3. Display the Maintenance screen on the printer.
   
   
4. Press the up or down cursor to select [Nozzle check], then press the <OK>.
   
   
   
   
5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)
   
   
6. Confirm the nozzle check pattern.
   

< 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:

1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.
   
   
2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
   

Print Head Cleaning:

1. Display the Maintenance screen on the printer.
   
   
2. Press the up or down cursor to select [Cleaning], then press <OK>.
   
   
   
   
3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.
   
   Note:
   Do not do any other operations until print head cleaning is completed.
   
   
   
4. Print the nozzle check pattern and check the print head status.
   

Deep (Print Head) cleaning:

1. Display the Maintenance screen.
   
   
2. Press the up or down cursor to select [Deep cleaning], then press <OK>.
   
   
   
   
3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.
   
   Note:
   Do not do any other operations until print head deep cleaning is completed.
   
   
   
4. Print the nozzle check pattern and check the print head status.
   
   Note:
   If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
   

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Issue: ERROR LCD: Error Code 5200
Solution: Press ON/OFF switch and wait a few minutes before powering back on the device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear an error, power off the printer and power it back on. Before powering back on the printer, wait five to ten minutes.

1. On the operator panel, press the <ON/OFF> button. (The display will go blank.)
   
   Note: On rare occasions, it may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
   
   
2. Wait approximately five to ten minutes and then press the <ON/OFF> button again.
   
   
3. Wait until the device has completed its cycling process before submitting another job request.
4. Issue: ERROR LCD: Error Code 5200
   Solution: The MP500 may require repair
   
   Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.Find a Service Location
   If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
   
   • Obtain Support by Email
     
   • For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. Eastern Time, excluding holidays).

Error 5200 pertains to a faulty printhead. This happens when the printhead is overheating. What you need to do is have it replaced on the Canon service center.

Hello
Try
Error Code 6502 appears generally after chaging a cartridge.

Solution:

1. Unplug the printer.
2. Remove the faulty Cartridge
3. Plug in the printer and press and hold power button
4. Keep it held down. Press Resume twice, and this should reset the fault.

All Best: Pineworks

Do you have the printer drivers installed on the originating device? have you connected it to your network?

There are no foams inside the printer for normal operation. Unless this is the one that was inside it during shipping but you were not able to remove it. In any case if you are not having any problems then you are good to go. dont worry about it.

Call canon tech support for any of issue in printer you can them directly here is the number (877-690-9305)

Hi all, I would suggest you update your printer drivers, try this, follow instructions exactly as written:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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See Craig Gillette's answer from Feb21,2010. That's your problem too.

There is an issue with the purge unit inside the printer. If you are under warranty you are in luck, but first ask yourself how old is the printer and is it worth fixing and if not get a new one.

Hello do You have a program CD Record, then pu it in Your computer and then trhy to download a scaners software.

Hello
Please replace or re-fill the black cartridge.
Good Luck

Linksys will work. So does Netgear.

Error 5B00 indicates that waste ink full error. Each inkjet printer will meet this condition. This condition happens when waste ink absorber has reach it maximum capacity.Continue reading..

Fix Canon pixma MP150 was working normally and today it says that cannot recognize ink cartridge

MY MP500 ALSO SAYS WRONG PRINT HEAD AND I'VE BEEN USING THIS PRINT HEAD FOR SEVERAL YEARS. AFTER TRYING MANY THINGS I DID REMOVE THE PRINT HEAD (WHICH IS VERY EASY) AND FLUSHED IT OUT GOOD WITH WARM WATER BUT WHEN REINSTALLED IT WAS THE SAME.