HP 6310 printer ink Level doesen't indicate any ink in printer

Follow these steps to check the ink levels: >Click Start . >Click Printers and Faxes . >Right-click the icon for your printer , and then click Printing Preferences . >Click the Features tab. >Click the Printer Services button. The Toolbox window opens. >Click the Estimated Ink Levels tab. A window opens that indicates the estimated ink level of each cartridge.
NOTE:Depending on the printer, the estimated ink level indicators can vary in appearance.
>If the ink level indicators show that a cartridge is low or empty, replace the cartridge.

Try using a new HP ink cartridge. I had the same problem with a printer I purchased off of CraigsList even though the ink level was good. I installed a new color HP ink cartridge and it printed without a problem.

The ink cartridge is most likely chipped & you would not be able to reset the ink level. Purchase an original or a good compatible cartridge. Refiling newer cartridges is not a good idea.

if you are using a refilled catridge you would not get ink levels right.
if you want right ink level use genuine ink catridges.
you can try taking out the catridges turning off the printer and turning it back on and then reinstalling the catridges.it might not help so if possible buy hp ink catridges.

i think the problem is on that software.pls check the software cd or DVd. if it is fully compatible with windows vista.

Deskjet 5100 series

1. Click Start or , click All Programs , click Hewlett-Packard , and then click Printer Assistant .
2. Click Utilities .
3. Click View ink levels .
   • If a cartridge is low on ink, discontinue these steps, replace the cartridge, and then try printing again.
   • If the cartridges contain a sufficient amount of ink, continue to the next step.
4. Click Printer Maintenance .
5. Click Clean Cartridges .
6. Follow the on-screen instructions.

ISSUE: After installing a new HP Inkjet print cartridge, the ink level indicator remains at the previous level. SOLUTION: Continue to print and ignore the ink level indicator. The print cartridge is full of ink, it just is not being measured accurately.

doesnt matter most printers have a feature of their own to check ink levels.
press the setup button on the printer and scroll down(with the arrow buttons) till you get tools press ok and now scroll through until you get ink level and select it by pressing the ok button,walla you should have your ink levels in front of you.

Now about the hp solution centre/hp director icon on your desktop (if you have installed the software).
Click on settings and click on printer toolbox and now check your estimated ink levels it will show the ink levels of the printer cartridges.

Yes. Never refill or buy refilled ink carts.

Remove the black cartridge from the all-in-one and clean the copper contacts of the cartridge with a soft cotton cloth and then try to align the cartridges once and then try to print the self-test page. Also check the ink level and expiry date present on the cartridge.

replace the ink cartridges