20 Most Recent HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail Questions & Answers


You can rerun the printer alignment to see if that is the issue.

Push the setup button and then go down to Tools. Press ok and go to align cartridges and press ok. When the alignment page prints be sure to put it down on the scanner glass and press the scan button to finish it.

HP OfficeJet... | Answered on Jun 27, 2019


Cartridge have ink? If so try running a test pattern to see if printer responds.

HP OfficeJet... | Answered on Jun 14, 2017


The printer has a network cord and a power cord. Maybe the power cord is not connected?

HP OfficeJet... | Answered on Aug 09, 2014


HI,
If your printer no/off button not working, contact printer hardware technician. Or short time you direct off the main board, where printer cable connected. And ASAP replace damage devices.

Thanks,
HP Printer Support

HP OfficeJet... | Answered on Jun 23, 2014


You are a little confused. The ethernet cable will not fit into the USB socket. Do you mean that it is connected with a USB cable? Is the printer on, with paper loaded and the tray pushed right home? A bit unusual for an HP to jib. Make sure that all cables are well and truly home.

HP OfficeJet... | Answered on Dec 28, 2013


Lift the Flat Bed Scanner up so that you can find the Cartridges Inside.
Remove the Cartridges from the Printer.
Move the Cartridge Carrier Back and Forth as fast as you can!
Replace the Cartridges back to the Printer!

Good Luck!!!!

HP OfficeJet... | Answered on May 14, 2013


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

HP OfficeJet... | Answered on May 02, 2013


Unplug and plug in. Check cable. Is the printer wired or wireless? Check status in Printer in start menu. Enabled or Disabled? Go to Device Manager check for printer, driver. Is there software for the printer?

HP OfficeJet... | Answered on Nov 10, 2012


How old is it, you might just need to get a new power cord

HP OfficeJet... | Answered on Apr 20, 2012


You can reference the imformation in the article How to Reset Windows Password

HP OfficeJet... | Answered on Mar 07, 2012

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