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I used machine's ink jet cleaning program, without luck. Cyan and Yellow still don't print. What next?
My HP printer has a cleaning programme and a cartridge priming programme. I had trouble with my colour cartridge, in particular the cyan. The cleaning cycle never worked but the priming programme worked a couple of times but whenever the printer was left idle for a while the colour would not print.
I took the cartridge to a refill shop and the guy emptied the ink and steamed out the cartridge and print head and refilled it and then it did work for a time.
A new cartridge is expensive and so these days I just use it for printing black...
I think there must be something strange or different about the cyan ink. Sometime in the future I am going to try steaming again only this time with a deal more pressure than the guy at the refill shop used.
I am sure it will be kill or cure...
Deleting the printer and reinstalling it should be the next step to try. Sometimes my printer goes a bit eccentric or gets in a bad mood if I try and pause or cancel printing from the printer menu. I have learned not to do that with any HP printer. Once it gets in a bad mood the only cure is to disconnect it from the mains and leave it for half an hour before plugging in again.
My printer, incidentally, is a Deskjet 96 Cxi professional machine. I like it because it prints both sides of the paper and it cost me nothing.
HP Officejet Pro...
on Mar 06, 2016
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