20 Most Recent NorStar M7310 Corded Phone - Page 6 Questions & Answers

Your issues is forwarding and message programming, you need to call the tech in that handles programming of the system.

If you know the password and how to program the phone system, not phones then look under SystemProgramming/Change DN, note only the DN will change and not the button programming.If unsure you need to call your local vendor in to program this for you.

Log into voice mail with password and go to AA/Lines and tell each line to use the same Table #.

You must have latest software to have Caller IDYou must have a Caller ID line cardCaller ID must be programmed on the phone to allow itCaller ID signal from carrier is sent between 1st and 2nd callFYI on the fax: Analog ports (ATA's) on the Norstar system do not show Caller ID, instead you would need to use a line share device that supports caller id such as the STICK.

To retrieve message from mailbox behind the phone:Feature 981Enter your password as askedTo retrieve message from mailbox that is not behind the phone:Feature 981Press OTHERLog = Your ext # and password togetherPress OKExample if mailbox 100 and password 1234 then your log = 1001234Example if mailbox 221 and password 5678 then your log = 2215678

Nothing in programming typically would help with exception to maybe swap by plugging in a M7208 into your problem jack then swap back to m7310 again. Going to 08 and back to 10 can sometime clears issues otherwise sounds like a bad phone and needs repair.

No it will not.

reset the password read your owner manual, and proceed with the steps they recommend., Use the section troubleshooting and fix it.God bless you

Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.

Could be two things, first is DND or do not disturb. Make sure that its turned off by either pressing the DND button or feature #85.The second is that the ringing wasn't turned on in programming.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

Display Contrast = Feature * 7 then use 1 to 9 on key pad (1 to 4 old software).If no go then send in for repair.

Depends on which mailbox you are talking about. Generally most online mailboxes have a link where you can restore it.