20 Most Recent Konica Minolta bizhub C351 All-In-One Laser Printer Questions & Answers


Low power code fuser not warm up properly

Konica Minolta... | Answered on Apr 16, 2019


Code

B116
Description
Communication error with the fax board
An undefined communication error occurs between the controller and the fax board.

Remedy
1 Check the connector CN106 on MFPB for proper connection and correct as necessary.
2 Change FAXB.
3 Change MFPB.


That error means a problem with the FAX Board. Now, checking connections or re-seating connections of fax board to main board are advised first, then replacing fax board if that fails.

Konica Minolta... | Answered on May 15, 2018


Did you replace the main board if so the the small board on the main board does not match the info on the other board and you have a NV RAM error NVRAM stores the serial number counter info very important info. Need a tech to re-flash the firmware not drivers maybe a new board and NVRAM

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Mar 25, 2018


replace the black image unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Mar 18, 2018


sorry there is no service code 5353 in the c350 your sure???

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Mar 10, 2018


Did you have the firmware (Copiers Operating system) NOT DRIVERS updated??????? Do this step

1. If it occurred after upgrading the Firmware,
conduct the following setting.
[Service Mode] ? [Sate Confirmation] ?
[Memory/HDD Adj.] ? [HDD Version Up]


If not do this:

2. Turn OFF the main power switch and turn it
ON again, and conduct the following setting.
[Service Mode] ? [System 1] ? [Initialization]
? [Data Clear].


IF not reformat the hard drive, or replace it.


Worse case replace the main board$$$$$$$$$$$$$$$$$$$$$$$$

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Mar 10, 2018


replace the cyan image unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Mar 10, 2018


you need to load the proper firmware. do you have a card that you can load the firmware onto? i can load the software on a card and send it to you if needed....

Konica Minolta... | Answered on Jan 30, 2018


this is a fusing pressure roller code.....

The way to clear the code is by opening/closing the front door.

Konica Minolta... | Answered on Jan 20, 2018


In Konica Minolta bizhub 210,162,211,163,182, error code "cof32" means "Automatic toner density control abnormality.

To remove this code or you want to get rid of this problem, simply call your technical service representative to solve this problem.

If you want to remove this code by yourself then please perform these actions attentively.

1-Turn the machine ON.

2-Press "Utility" button on front panel.

3-Now press these buttons "stop+0+0+stop+0+1" it means press stop button, then press 0,again 0, then again press stop button, then press 0, and 1.

4-service mode will appear on LCD screen.

5-Now with the help of arrow keys go to the 2nd option which is "ADJUST"

6-Now press "YES" button.

7-Again by pressing the down side arrow key go the option which is "ATDC ADJUST".

8-Press YES button.

9-Now increase the value, for example if the value is 145, you have to enter 155 or 160.enter the value with numerical key pad buttons.

10-After entering the new value press "YES" button.

11-Restart the machine.

Konica Minolta... | Answered on Jun 29, 2017


is this for the fax?? buy a fax kit

Konica Minolta... | Answered on May 05, 2017


Thermisters / Heat Sensors abnormality. Replace the thermisters, in order to get rid of this problem permanently.

Konica Minolta... | Answered on Nov 12, 2016


C-E002 - message and method parameter failure - possible MFPB fault

Konica Minolta... | Answered on Oct 15, 2016


replace the fuser

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jul 09, 2016


replace the drum and developer

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jul 04, 2016


which one

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jun 30, 2016


which is it c35 or c351

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jun 27, 2016


replace the hard drive

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jun 27, 2016


what error

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jun 25, 2016

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