Razer Logo

Razer Popular Questions, Answers, Tips & Manuals

Do you work here? Claim your company

  • 120 Products
  • 270 Answers
  • 90K Views
0helpful
1answer

New razer headset..flashing green and not comnecting

If your Razer wireless headset is flashing green and not connecting to your Xbox One, there are a few things you can try:
  1. Reset the headset: Try resetting the headset by holding down the power button for 15 seconds until the light on the headset turns off. Then, turn the headset back on and try to connect it to your Xbox One again.
  2. Check the Xbox One controller: Make sure the Xbox One controller is properly synced with the console and that the batteries in the controller are fully charged.
  3. Check the Xbox One settings: Make sure the Xbox One settings are properly configured for wireless headsets. To do this, go to Settings > Display & Sound > Volume > Party Chat Output and make sure "Headset" is selected.
  4. Check for interference: Make sure there are no other wireless devices or routers nearby that could be interfering with the headset's signal.
  5. Contact Razer support: If none of the above solutions work, contact Razer support for further assistance. They may be able to provide additional troubleshooting steps or help you with a replacement if necessary.
3/3/2023 3:23:47 PM • Razer Radio... • 48 views • 0 helpful votes
0helpful
1answer

How To Fix Remote Play Not Connecting Or Working On PS4

12/16/2022 10:37:33 AM • Razer Video Game... • 22 views • 0 helpful votes
0helpful
1answer

I downloaded a new driver

Try TLD . com
1/17/2018 8:06:03 AM • Razer Lachesis... • 53 views • 0 helpful votes
0helpful
1answer

Hi, I have a Razer Tarantula

Some programs like Skype set up their own profile in the audio hardware side of the operating system. Check the audio properties and see if two or more are listed and change to the other one and check the operation.
11/26/2017 1:21:03 AM • Razer Tarantula... • 99 views • 0 helpful votes
0helpful
1answer

I just bought a used

I know you might not want to hear this but the person selling the item may have known that the speakers were fully or almost blown out.
7/5/2017 2:51:03 PM • Razer Carcharias... • 92 views • 0 helpful votes
0helpful
1answer

Mouse Wheel not working

with mouse controls so cheap and so readily available , why would you bother with cleaning/ pulling it apart is it wireless mouse ( battery flat) usb mouse ( cable problem) or mouse driver ( stopped working)
4/12/2017 2:57:03 AM • Razer Computers... • 219 views • 0 helpful votes
0helpful
1answer

Cursor jumps in opposite direction mouse is moved?

Use the warranty
2/21/2017 8:30:31 PM • Razer Computers... • 185 views • 0 helpful votes
0helpful
1answer

How to fix double left click problem on a razer naga

settings
5/17/2015 1:29:26 AM • Razer Computers... • 226 views • 0 helpful votes
0helpful
1answer
0helpful
1answer

The cord that goes into the controller broke. I can't find the proof of purchase since I got it off of amazon so I can't send it back. And I don't want to buy a whole new controller.

You can print your invoice/proof of purchase from your Amazon order history, so you may yet be able to send it back or get warranty service.
11/25/2014 7:35:33 PM • Razer Sabertooth... • 724 views • 0 helpful votes
0helpful
1answer

How do you remove the cover to fix the circuit board on the razor Mako 2.1 subwoofer?

There is a screw under the sticker in the middle.
1_5_2015_5_18_19_pm.jpg
5/5/2014 8:59:51 PM • Razer Mako 2.1... • 399 views • 0 helpful votes
1helpful
2answers

How do you remove the cover on the Razor Mako subwoofer to get at the circuit board for repair?

There is a screw in the middle, under the sticker.
1_5_2015_5_17_49_pm.jpg
5/5/2014 3:24:20 PM • Razer Mako 2.1... • 218 views • 1 helpful votes
0helpful
1answer

Razer nostromo

you need to go to control panel and then devise manger and update driver software for that devise
1/27/2014 5:36:22 AM • Razer Nostromo... • 726 views • 0 helpful votes
6helpful
2answers

My keys are sticky and i would like to clean them

Take a picture of your keyboard!! UnPlugg It!!! then use a small screwdriver and carefully pop off the keys, all of them.. let them soak in warm soapy water. while those are soaking, take some rubbing alcohol and q-tips and clean the rest of the board. towel dry and finish cleaning the keys. once dry use the picture and carefully start snaping the keys back into place. just take your time and all will go well. the first key removed should be an unused one.preferable at an edge. if something does go wrong it will happen the first attempt. if that goes well.. game on. if not so well.. just use rubbing alcohol and qtips on the whole thing while it is unplugged
10/29/2013 1:59:07 AM • Razer... • 6,944 views • 6 helpful votes
1helpful
1answer

Have difficulty untangling the wire that goes from the maelstrom box to the headset

try getting a new wire
2/22/2014 7:26:34 PM • Razer Megalodon... • 125 views • 1 helpful votes
1helpful
1answer

Broken right click on mouse

Buy a new one for pennies!!!
1/11/2014 12:04:28 AM • Razer Naga MMO... • 88 views • 1 helpful votes
0helpful
1answer

Prtsc sysrq key

If you hold Ctrl and press PrtScrn it will copy an image of your screen to the clipboard. Now you need an image editing SW, like photoshop or maybe gimp etc.. You have to create a NEW image (empty) then use EDIT function to paste the clipboard into the new image. Nw you can crop out the parts you don't want.
11/5/2013 3:18:56 PM • Razer Lycosa... • 398 views • 0 helpful votes
0helpful
1answer

Password reset

Go to tutorial if forgot Windows password.
12/11/2013 10:29:35 PM • Razer Edge Pro... • 105 views • 0 helpful votes
0helpful
1answer

Wear and tear of my Razer Lycosa Keyboard Keys

you will strip any coding on the keys
12/2/2013 7:35:38 PM • Razer Lycosa... • 106 views • 0 helpful votes
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Razer Experts

Mike 'H'
Mike 'H'

Level 1 Expert

41 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Razer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...