Razer Radio Communications - Recent Questions, Troubleshooting & Support

If your Razer wireless headset is flashing green and not connecting to your Xbox One, there are a few things you can try:

1. Reset the headset: Try resetting the headset by holding down the power button for 15 seconds until the light on the headset turns off. Then, turn the headset back on and try to connect it to your Xbox One again.
2. Check the Xbox One controller: Make sure the Xbox One controller is properly synced with the console and that the batteries in the controller are fully charged.
3. Check the Xbox One settings: Make sure the Xbox One settings are properly configured for wireless headsets. To do this, go to Settings > Display & Sound > Volume > Party Chat Output and make sure "Headset" is selected.
4. Check for interference: Make sure there are no other wireless devices or routers nearby that could be interfering with the headset's signal.
5. Contact Razer support: If none of the above solutions work, contact Razer support for further assistance. They may be able to provide additional troubleshooting steps or help you with a replacement if necessary.

Did you ever get a reply for this? I have the same issue. Sometime I'll replace the batteries or recharge it and it works great for a little while then suddenly starts auto turning the volume down...

Dude exact same thing happened to me... i just bought today my new charcharias and then there was like some wierd noice and then it just went off/black

I know you might not want to hear this but the person selling the item may have known that the speakers were fully or almost blown out.

I've heard of this problem alot, I took 10 minutes today with my friend with this headset to figure out a fix. From what i can tell, Skype doesnt pick up the Microphones input. The only solution I could figure out so far has been this. A voice changing program called MorphVox Pro (by Screaming bee) offers a Trial. If you download it, and set up your microphone on this to work, You can then in skype select the MorphVOX Pro as your microphone, and you can use this chat program to work with your headset. This is only a temporary fix But it is a step in the right direction, I'll be forwarding my email to Razer later to try and get some updates for the headset. Best Regards Ricky.