Razer Recent Questions, Troubleshooting Help & Support

If your Razer wireless headset is flashing green and not connecting to your Xbox One, there are a few things you can try:

1. Reset the headset: Try resetting the headset by holding down the power button for 15 seconds until the light on the headset turns off. Then, turn the headset back on and try to connect it to your Xbox One again.
2. Check the Xbox One controller: Make sure the Xbox One controller is properly synced with the console and that the batteries in the controller are fully charged.
3. Check the Xbox One settings: Make sure the Xbox One settings are properly configured for wireless headsets. To do this, go to Settings > Display & Sound > Volume > Party Chat Output and make sure "Headset" is selected.
4. Check for interference: Make sure there are no other wireless devices or routers nearby that could be interfering with the headset's signal.
5. Contact Razer support: If none of the above solutions work, contact Razer support for further assistance. They may be able to provide additional troubleshooting steps or help you with a replacement if necessary.

Did you ever get a reply for this? I have the same issue. Sometime I'll replace the batteries or recharge it and it works great for a little while then suddenly starts auto turning the volume down...

I guarantee it\'s a simple 99 cent capacitor. takes 5min to fix. It\'s labeled C125 on the circuit board.view this photo for reference.... https://www.dropbox.com/sh/cvlnyj5cmkdr8yl/7tNh8CsSAj#lh:null-Mako.jpgit\'s a simple 25V 47uf 85C capacitor. you can pick one up at your local Fry\'s electronics, or get one on ebay for about one dollar. I know of 4 people now that have fixed their razer mako with this single capacitor being the only problem. TRUST ME, it\'s not the control pod, nothing to do with it, but the control pod does initiate the power start up, and this capacitor is faulty and works...sort of until complete failure. yet no visual sign of failure with oozing or leaking. it\'s just bad, along with ALL the capacitors on this board are from fujicon... absolute CRAPOLA! make it a project and replace all of them if you want these awesome speakers to last forever. I decided to upgrade it all and bought high end audio caps from ELNA, NICHICON, PANASONIC and FROYLT. Sourced ALL of them on ebay. I\'m not very tech savvy, it\'s NOT difficult to repair one cap on your own. A soldering iron (40watt min) some rosin core solder (thinnest guage is best), and solder wick is all you need. OH, and patience. check this link for more info. https://www.dropbox.com/sh/cvlnyj5cmkdr8yl/7tNh8CsSAj#lh:null-Mako.jpgI will plan on uploading info about my whole re-capping project, listing all my parts, prices and time involved. Also will post photos of before and after. :D DOOOOO NOT THROW YOUR SPEAKERS AWAY! 99cents is your fix! DON\'T WASTE YOUR MONEY ON NEW SPEAKERS! Razer Mako\'s are amazing speakers, and with an upgrade of new caps, these bad boys are sure to be impressive!

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Some programs like Skype set up their own profile in the audio hardware side of the operating system. Check the audio properties and see if two or more are listed and change to the other one and check the operation.