Nortel Recent Questions, Troubleshooting Help & Support

A problem with answering this question is first that the main SYSTEM keeps this info not the handset, so for the 3x8, 6x16, and 8x24 systems you can do the following (PROVIDED, the installer did not change the passwords to access).

Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Press: NEXT Display will read: "B. General Admin"
(NEXT is always the button on the right of your lines/extension list, 2nd button down from top.)
4. Press: SHOW Display will read: "1. Sys speed dial" (SHOW is one key up from NEXT)
5. Press: NEXT Display will read: "2. Names"
6. Press the SHOW Display will read: "Set names"
7. Press: SHOW Display will read: "Show set:__"
8. Enter the extension number of which you wish to change the name Display will read: "<##:name>"
9. Press the CHANGE softkey
10. Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key

I may be mistaken however I think you have to be on a model M7310, T7316, or M7324 phone (there should be at least one usually at the main desk) in order to program I don't think you can directly do it from the T7208.

Hope this helps.

If you have cleared the voicemail on the phone bank itself is there a possibility that your provider has it's own separate voicemail service? I have ran into this scenario a number of times as the voicemail on your unit is a separate service from the provider. They will commonly have some number to dial to check the messages, It seems like they enable this "feature" usually when some other change has been made to the phone service, like call waiting, distinctive ring, etc.

depends what model phone it is, try Feature * 2 then press the button you want to program, this will show what that is currently used for

Do an inquiry to find out what is on the button 1st. On hook [FEAT] *0 and the button should show what it IS not what it should have been

You can conference people WITHIN the system. If you want to do it with 1 line and externally, you have to do that through your carrier like AT&T

might be best if you reset password. go to your email web site and log in. email address fine, then look for small question forgotten password. complete with your email address, if recorded with email website it will send you a link or offer to alter change password. if lucky then remember to save password to pc memory. you can then look up in settings passwords in fact try that first go to settings and general then passwords if logged you should get code to open if you haven't altered try 0000 bevlucky will let you in then sift through other passwords to find your. then edit change AND REMEMBER. GOODLUCK.

It must be switched in settings menu

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