20 Most Recent Nortel Norstar M7310 Telephone Questions & Answers


  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

Nortel Norstar... | Answered on Sep 27, 2016


yes it is feature 981 after you get the screen to show something like pass word then log in to it the when you press 8 then 4 you can the change your password.

Nortel Norstar... | Answered on Nov 30, 2014


Hi,

Nortel will have a phone number that you can dial from any other phone to retrieve your messages.

Nortel Computers... | Answered on Jul 07, 2018


Remember to hit "Feature" first. Dialing **7827887 by itself does nothing.
EG;
1 - Feature **7827887 (STARTUP)
2 - Enter installer password 266344 (CONFIG)
3 - Change to template desired (square, hybrid, or PBX)
4 - Press NEXT to apply the template

Edit: Make sure you have access to the phone pool as admin and that there are no restrictions set on the phone itself. The same thing was happening to others and was detailed here
http://www.tek-tips.com/viewthread.cfm?qid=983869

Nortel Computers... | Answered on Feb 23, 2017


Enter the admin mailbox (usually FEATURE 981). Follow the prompts to enter the mailbox change menu for the box you need to reset and select the "reset password" function. This unlocks the box and sets the password to 0000, which will then prompt the user to enter a new password when the mailbox is opened.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

Nortel Computers... | Answered on Sep 05, 2015


There is a call back feature in the system. Sometimes when you receive an internal call from another extension and you are on another call the caller will hit callback. You actually have to return the call to that extension to stop the light from flashing.

Nortel Computers... | Answered on Sep 05, 2015


It is a long time worked on nortel.
check the cards have inserted properly with the interface.
that would be my first look.

Nortel Computers... | Answered on Apr 15, 2015

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