20 Most Recent Nortel Norstar M7208 Telephone Questions & Answers


If you have cleared the voicemail on the phone bank itself is there a possibility that your provider has it's own separate voicemail service?

I have ran into this scenario a number of times as the voicemail on your unit is a separate service from the provider. They will commonly have some number to dial to check the messages, It seems like they enable this "feature" usually when some other change has been made to the phone service, like call waiting, distinctive ring, etc.

Nortel Norstar... | Answered on Jan 25, 2019


There is a chance if you reduce the volume.

Nortel Norstar... | Answered on Sep 01, 2016


If you have lines appearing on your phone and they don't ring you need to program lines to ring. This type of programming is done from a M7310 phone. Page 323 of this manual shows how to program this on a NorthStar MICS Ver 6 phone system.
http://pdf.textfiles.com/manuals/TELECOM-F-R/Nortel%20MICS%20System%20Installer%20Guide%206.1.pdf

Enter the programming mode : Feature **266344
Password:266344
You will have 4 programming buttons on your phone, normally the 2 top left and 2 top right of the 2 vertical rows.
top left = move up one level
lower left = back
top right = select
lower right = next
once you enter the programming mode press next to "Terminals and Sets"
press select
enter your extension number
press select
press next to "Line Access"
press select
press next to "Line Assignment"
press select
use the next key to go to the line you want and use the soft-key below the display to change it from "Appear" to "Appear and Ring"

Nortel Norstar... | Answered on May 08, 2015


Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot.
http://www.myuserguides.com/Nortel_Norstar_Startalk.pdf#page=15&zoom=auto,-69,407

Below is a link that tells how to reset the System Manager Password.
Reset Admin Password Norstar Meridian and Nortel BCM Help Guides

The default code and password for System Admin is F983 and 1020000 or 1021111. The photo below shows a system admin programming tree. Hope this helps
Charlie

25639282-brqexqhpp3zst34onvdihdlz-5-1.jpg

Nortel Norstar... | Answered on Apr 11, 2015


To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.

Nortel Norstar... | Answered on Mar 03, 2015


Your problem is in the phone system programming. I would need to know how old your main cabinet is in order to tell you how to fix it. On most Nortel systems you use "Feature Key" **266344 (Feature **CONFIG) . You will need to program from a M7310 phone because you need the 3 soft keys under the display which the M7208 does not have. The top 4 keys on the phone are used for programming (2 LEFT & 2 RIGHT) . I'm referring to the 2 vertical rows of keys (5 LEFT & 5 RIGHT). Upper left key is up a menu, upper right key is SELECT, lower left is BACK, and the lower right is NEXT. I believe you need to find the CAPABILITIES menu for your station/extension and use the next button to look for the handsfree setting use the key under the display to change it. The manuals are at http://wedophones.com/Manuals/Nortel/

Nortel Norstar... | Answered on Sep 03, 2014


Dial 101 and follow the prompts. Otherwise look for a reset underneath and hold for 5 -10 sec.

Nortel Norstar... | Answered on Nov 16, 2013


THis is usually because it thinks that there is something there, but the code path to 'clear it" doesn't follow the same logic path. Sometimes, adding a new message - i.e. dial your number from elsewhere, to create a real message waiting, and then clearing that, resets this.

Nortel Norstar... | Answered on Nov 14, 2013


I usually contact the mfg's help line or at least my service provider

Nortel Lands... | Answered on Feb 20, 2019


Do an inquiry to find out what is on the button 1st.

On hook
[FEAT] *0 and the button should show what it IS not what it should have been

Nortel Lands... | Answered on Jan 23, 2019


You can conference people WITHIN the system. If you want to do it with 1 line and externally, you have to do that through your carrier like AT&T

Nortel Lands... | Answered on Dec 29, 2018


might be best if you reset password. go to your email web site and log in. email address fine, then look for small question forgotten password.

complete with your email address, if recorded with email website it will send you a link or offer to alter change password. if lucky then remember to save password to pc memory. you can then look up in settings passwords in fact try that first go to settings and general then passwords
if logged you should get code to open if you haven't altered try 0000 bevlucky will let you in then sift through other passwords to find your. then edit change AND REMEMBER. GOODLUCK.

Nortel Lands... | Answered on Oct 30, 2018

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