Goldstar Dehumidifiers - Page 8 - Recent Questions, Troubleshooting & Support

If you asking where the humidity extraction knob should be set for optimal humidity extraction. It should be set just below Maximum. Im assuming you have a manually controlled unit, rather than one with an LED screen. If that's not the case lower the numbers using the air down button to 35%.

Hope this helps you and thanks for choosing FixYa.

If your dehumidifier is freezing up then that actually means the unit itself is working well, and you probably just have the machine turned up too high for the current conditions.

Try turning down the setting on the unit so that it cycles on and off every few hours and does not run continuously.

Also try using some warm soapy water to clean off any dust or oily residue from the cooling coils in the rear of the unit. Remember to also clean the air intake filter while you are at it.

The ambient temperature in the room may also be a bit too low, so you can try adding some heat to the room if necessary. A dehumidifier will not work properly if the ambient air temperature is too low. Basically, the warmer and more humid the room is, the better they work. Since warm air rises, you can even try lifting the unit higher up off the cold floor onto a bench or table where the air is warmer.
You can click on the following link for a general operating and troubleshooting guide with additional tips on effective dehumidifier operation:

http://www.allergyconsumerreview.com/dehumidifier-advice-troubleshooting.html


And here is a link to a tip from another Expert (Heatman101) which includes his very detailed troubleshooting guide for dehumidifiers:

http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in


I hope that was helpful to you, good luck and take care.

If you choose to rate this solution, or Heatman 101's tip using the Thumbs Up scale provided, I thank you very much for your time and consideration.

Joe.

If you're really careful and persistent, you could probably do it. The real key, is don't remove the old cord from the uni, until you have the new one, That way, you'll see which leads fit where.

Here's a link to where you may can find the cord. http://www.appliancefactoryparts.com/airconditioners/goldstar/goldstar-other-parts.html

I hope this helped you.

Go to this link:
https://uspassportonline.com/?gclid=CLbOh-TIjKoCFUJn5Qodbx7uxg

Good Luck
Gil

Check to see if it is clean especially in the coil and fin area, if not that may be your problem. If it is connected by an extension cord loose the cord. If this does not resolve it, then it is a compressor related problem such as a bad relay, possibly a capacitor or the compressor itself.
Good Luck,
Gil Shultz

That's an indication, that the filter needs to be removed and cleaned.
Turn the unit OFF & unplug it before removing the filter. You can vacuum the filter or if it's really dirty, wash it in warm water and dish washing liquid. Rinse thoroughly and allow to completely dry, before reinstalling. Never operate the unit without the filter installed.

If the coils continue to frost, but not defrost, they also should be cleaned.

Try to change the filters..and after that if it has a reset button reset it ..or make a power reset...by removing the power cord..placing it back ..and when you turn it on ..keep the power button pressed until it starts..(no less than 10 seconds or so ...The beeping sound may indicate the filter being issued or dirty ...or something like that ...There can be no other fault if it receives the power and beeps..on start

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
in basement applications level. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hoe this helped you to troubleshoot & solve the problem.

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2. (# 2, you have already taken care of)

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
controlled unit, turn the knob to Maximum

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement application . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

More than likely, the humidity extraction setting is set to high. Lower it to 35% or if you have manually controlled (No LED Screen) unit, set the control knob to Maximum.

Hope this helped you.

The run cap could be bad, give the fan a spin to check bearings condition, caps are cheap motors are not.

Most possible cause is fan motor is bad; see if power isgoing to the motor. Lubricatethe fan motor and make sure any drive mechanisms are not clogged with dirt ordebris. If everything seems ok, then you mayneed to replace the motor. Good Luck.

Fortunately, it doesn't require a special hose, as a standard Garden Hose Connection is on the left side of the water collection bucket. You may have to carefully drill a 1/4 " hole in the center of the connection, once you unscrew the drain cap. The hose should be no longer than 5' , as the drainage relies entirely on gravity to drain.

When attaching the the hose, be sure that the female hose connection has a washer in it or it will leak. Hand tighten the hose connection firmly, being careful not to crack the plastic hose connection on the tank. Also, be sure that the float valve in the tank is in the DOWN. position or the unit will not run.

Hope this helped you. Please let me know.

Bill, There are 5 basic, but solvable reason for what you described. You have already eliminated 2 of them. But the rest still apply. Especially # 1.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you further troubleshoot and solve the problem. Please let me know. Thanks.

Terryle. the problem may very well be a clog in the drain tube to the bucket. Even a partial blockage can cause it. Follow the instructions below to resolve the problem.

1. Turn the Master ON/OFF Switch to OFF & Unplug the unit.

2. Remove the water collection bucket from it's holder and set it aside.

3. Inside the top of the bucket holder cavity, you should see a small tube or hole that drains water
into the bucket.

4. Using an 18" long plastic Zip Tie or something similar (NO wire coat hangers, though) that is
appropriately sized to fit into the hole or tubing. Carefully insert the tip of the Zip Tie into the hole
and continue to insert it, until you reach a bend in the tubing. You will need to gingerly, work the
Zip Tie past this bend. Until it bottoms out or you run out of usable Zip Tie. Then slowly remove
the Zip Tie while rotating (twisting) it. As you reach the inserted end of the Zip Tie, be prepared,
as some water may follow.

5. Reinsert the bucket into it holder, making sure that it fits "squarely" from top to bottom into the
holder. Plug the unit back in and turn the Master ON/OFF Switch to ON. Set you humidity
extraction control on 32 to 35%. If you have a manually controlled unit, set it on Maximum and
take it for a test drive. In about 30 minutes or so, you should be able to tell if it's still leaking or
not.

Hope this helped you to solve the problem. Please let me know.

Mimi, there are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2. But, before you do any of the things listed below, turn the Master ON/OFF Switch to OFF & Unplug the unit and wait 10 minutes, before going thru steps 2 thru 5.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you.

Check your inlet water screen for debris or calcium deposits. Also check float valve operation.

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
controlled unit, turn the control knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you to troubleshoot and solve the problem.