Goldstar Dehumidifiers - Popular Questions, Answers, Tips & Manuals

Question edited for clarity.Question moved from Refrigerators to Goldstar Dehumidifier.Just Answer, says it pulls straight out.Check if it was on the Recall list? Melted plastic would stop it coming out. It was listed as a fire hazard.https://www.google.com/search?q=Gold+Star+3850A20500FTrying to find a manual for it, but your 'model' number seems flawed.https://www.google.com/search?q=Gold+Star+3850A20500F+manual..

The DH304Y5 dehumidifier is not subject to any recalls at this time. I hope this helps. Cindy Wells

I would just replace it.

The water may be condensation dripping in an area where the catch components are not able to catch it. The largest line that exits the cold coil and ends at the compressor should be insulated without any tubing showing all the way back to the compressor, deficits in the insulation (even small ones) could cause condensation to form and drip.

I can't hear YOUR dehumidifier and can't tell if it's out of the ordinary, but dehumidifiers have all the same internal parts as a refrigerator with the addition of a fan to blow air through the coils to keep them from freezing up. They do tend to be a bit noisy.

I would guess that unless it is stilol under warranty. To repair the unit will cost more than to replace it. I did not find any recalls. If you want to get parts here is a link. Hope this helps. Bob https://www.google.com/url?sa=t&source=web&rct=j&ei=8RSoVJ3hKsuoyATC6ICoAw&url=http://www.moreappliance.com/search.aspx%3Fq%3DGoldStar%2520Model%2520DH504EL&ved=0CB4QFjABOAo&usg=AFQjCNHYBSrqsJklHO09_A263DFH9D_AMA&sig2=GRSC88-Q_l1OUTy7F-0BPA

unplug and wait a few minutes then reconnect to power to clear buttons not working , then ck filter to see that its not clogged use a flashlight to view inside to see if a heavy coating of dust exists iniside case , if so you might be able to save it if you unplug and remove case to access inside and clean out with vacuume hose coils are most important to get clean

any appliance that trips the fuse or breaker should not be tried to use by homeowner this is a fire hazzard as an electric short is a dangerous situation to have in any home , replace unit ! ck with mfg for recalls first and warrentys as well then contact your power company sometimes they give rebates for appliance upgrades but they require old ones back in order to pay u money on them

ck your humidistat settings sometimes these get changed No one knows why ? 70%rh is considered normal

If you know the model number, you might be able to find the manual here... http://www.manualslib.com/brand/goldstar/dehumidifier.html

It sounds like the fan may not be operating or the air path is plugged up. I think what is happening is you are running the compressor on high head causing it the thermal relay to drop out.

Does it act the same as if the bucket was removed? Likely your fill bucket switch is not connecting. Remove the bucket, press the switch and try to run the unit. If it powers up and "works" then you need to make sure the bucket has a good connection with the switch. If this did not work, remove the connectors to the switch and electrical tape them together and try running this again. If it works, your switch is bad. Replace. If you leave it electrical tape connected, the unit will not turn off when the bucket is full.

My only guess is that there must be a relay inside the control panel that (like many relays) arced ar one time and partially welded itself in the on position. Good quality relays are plated with a high temperature melting point metal to prevent this. Being LG is Goldstar (a Korean company) they most likely use the cheapest relays. To solve this issue the relay needs a hard knock to it. (Don't hit it so hard as to break the circuit-board) :)

You'll have to remove the sensor with wires attached. When sensor is warm you will have continuity (need a circuit tester of some type). Put the sensor in your freezer for about 15 minutes. The relay in the sensor should open and there will be no continuity. If there is continuity after removing from freezer, sensor is defective.

Give it a good cleaning before you do anything else. If the fins or filter are dirty, you won't get good service from it. Make sure the drain path is open.

TURN POWER OFF AND REMOVE THE PLUG FROM SOCKET rewier this part and replace capacitor

pressed air and bruch.use a mask for your self.also check them whit new ones.for the size

Runs for a few minutes then shuts off, easy fix. First, remove water catcher and slide filter out and clean it. Then find the two screws that hold on the front panel remove front panel. Make sure the unit is un-plugged. The humidity control dial has two wires connected to it. clip the inner wire. This will keep the unit on full. You could replace the humidity control dial, but why bother?

Gary, if it's not collecting condensation, there are 5 basic, yet solvable reason s for this. One you have already taken care of - cleaning the filter.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit
set the humidity extraction level knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to further troubleshoot and solve the problem. Thanks for choosing FixYa.

If it is reasonably clean inside and the room temperature is in the 70's you probably have lost some refrigerant gas or the compressor has lost some capacity. Look in side to be sure the coil is not frozen and the compressor is actually operating.Good Luck,Gil