Hello
Follow the below steps in order to clear the error:
1.With printer OFF press and hold resume
2.while holding it down push and hold Power button
3.Release resume whilst still holding down power, the light should be green (not flashing)
4.Push resume once (orange) twice (Green)and a third time (orange)
5.release power button.
6.Then power it off and on again after it's finished making any noises and settled down.
Good luck.
I beleive did what you said I turned the printer off and held the reume button while hiolding it down I pushed and held the power button I released the resume and still holding down power, it was not flashing. . I pushed resume once then I ;pushed green twice and ;pushed orange once and released the power button then I turned the powwer off a waited 5 seconds and on after it finished making noice. I clicked on the printer icon with a ! mark and it still says error 6502
are you working on my problem?
Hello,
If the first post does not solve the problem, then try resetting the printer:
1, Power off the printer
2, Unplug the printer's power cord, wait 5 seconds then replug the power cord in.
3, Hold the Power button for 6 Beeps
4, Release the Power Button
This will reset the printer and should resolve error problem.
Take care.
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Hello, Dawn.
That error is typically an Ink Tank Position Sensor error. So, the Platen unit and Logic board assembly would probably need to be replaced.
If your printer is under warranty, return it for a repair or replacement.
If not, contact a local service center for an estimate of the repair cost.
Hope this helps.
aloha, It is not under warranty. there is no local printer repair facility here. I live in Kauai.
I don't think that Canon will want to repair it since I have been using refillable cazrtridgex from the Printer filling station. any other ideas?
No, I'm sorry. Your printer needs to be repaired or recycled, if not repaired. Not what you wanted to hear. And, I imagine that it would be costly to send out for repair, given your location.
Wow .. so beautiful there, tho.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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I receeved an solution to my problem with my canon pixma pro 9000 error 6502. The instructions were not very clear but I think I did what he said the problem has not been resolved. I really need to print today I have three shows this month and some wholesaLE ACCOUNT THAT ARE WAITING FOR PRINTS.
I cleaned all the czartidge contacts with an eraser , then with an alcohol q tip. powwered off the printer, then on again, unplugged the printer then plugged in again. follwoed the instructins as best I could they were unclear. It still doesn't work I still get the 6502 error.
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