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There is a button on the printer where u can set it to take paper from the sheet feeder or the tray at the bottom!Make sure that its set to take paper at the back!Good Luck!
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If the paper feed rollers are not clean, they may slip and cause paper feeding problems. The problem may be alleviated by performing paper feed roller cleaning.
1. Open the Printers folder.
- For Windows XP Home Edition
Click/Select "Start," "Control Panel," "Printers and Other Hardware," and "Printers and Faxes."
- For Windows XP Professional Edition
Click "Start" and "Printers and Faxes."
- For Windows 2000/Me/98
Click/Select "Start," and "Settings," then "Printers."
2. Right-click the icon of the printer for paper feed roller cleaning, and select Properties from the displayed list.
3. Click the Maintenance tab and click Roller Cleaning.
4. Remove all sheets of paper from the auto sheet feeder, and click OK.
5. Confirm the message to be displayed, and click OK. Do not try other operations until printer's operation completes.
6. When the printer's operation is completed, follow the confirmation message to load three new sheets of A4 or letter-sized plain paper in the auto sheet feeder
7. Click OK.
8. Confirm the message to be displayed, and click OK. Do not try other operations until all the three sheets are ejected.
Memo:
The printer prints nothing on those sheets.
9. When all the three sheets of the paper are ejected, paper feed roller cleaning is completed.
10. Click OK.
Performing Roller Cleaning is completed.
Have you still getting the problem, have you done cleaning of Cartridge, its nozzle and Contact strip.. then cleaning of Printer roller or carriage rack.. Do a Service of it or get it done by Technician.
Also check the feeder tray.. to grab paper one by one by printer.. Manually
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull
firmly on the paper to remove it. If you can't reach the paper because
it is too far in, raise the front cover and remove the paper from the
front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You
do not force the paper down into the printer when you load it. For
example, if you are loading letter or A4 size paper, the top edge of
the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You
do not load too much paper in the sheet feeder. Depending on the
thickness of your paper, the sheet feeder can hold up to 100 sheets of
paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your
printer feeds regular paper as expected. If regular paper feeds without
causing problems, load the envelopes vertically against the right side
of the sheet feeder. Make sure the paper guide is against the side of
the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.
I removed paper from jam, red light will not quit flashing, I turned
printer off and on again, but it will not print and red light will not
quit flashing, What can I do?
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull
firmly on the paper to remove it. If you can't reach the paper because
it is too far in, raise the front cover and remove the paper from the
front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You
do not force the paper down into the printer when you load it. For
example, if you are loading letter or A4 size paper, the top edge of
the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You
do not load too much paper in the sheet feeder. Depending on the
thickness of your paper, the sheet feeder can hold up to 100 sheets of
paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your
printer feeds regular paper as expected. If regular paper feeds without
causing problems, load the envelopes vertically against the right side
of the sheet feeder. Make sure the paper guide is against the side of
the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull
firmly on the paper to remove it. If you can't reach the paper because
it is too far in, raise the front cover and remove the paper from the
front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You
do not force the paper down into the printer when you load it. For
example, if you are loading letter or A4 size paper, the top edge of
the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You
do not load too much paper in the sheet feeder. Depending on the
thickness of your paper, the sheet feeder can hold up to 100 sheets of
paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your
printer feeds regular paper as expected. If regular paper feeds without
causing problems, load the envelopes vertically against the right side
of the sheet feeder. Make sure the paper guide is against the side of
the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.
Rollers may be worn out and not properly grabbing paper or a gear may be broken. You should be able to inspect by lifting cover to feeder and watching as paper is pulled through.
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