We are getting continual jams in areas 4 & 5 even though there is no paper to remove. any assistance is greatly appreciated. Laura

While Samsung SCX-4623f printer always "paper jam in exit area" you get paper checks or trigger sensor paper cup

cong ty bao ve support
good luck

Hi,

Jam in output bin - duplex area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
Paper jam in duplex reversing area
Action

1. Clear the jam.
2. Press the (SELECT) button on the control panel.
3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Jam in output bin - fuser area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
A paper jam has occurred in the output bin near the fuser area.
Action

1. Clear the jam.
2. Press the (SELECT) button on the control panel.
3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Goodluck..

Please follow the steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Try to reach for the paper jam.

3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.

4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.

When paper jam is clear, try to print a document again to verify that the problem is fixed.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

error 6000 is a paper jam, which means there is something in the flag that senses whether or not there is paper in the path. Look very carefully in the area just before the paper comes out before the printing area. You will likely find a small piece of paper stuck, or a small object. Often a small inspection mirror helps.

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1. 1 Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.

2. Step 2 Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.

3. Step 3 Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.

4. Step 4 Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.

5. Step 5 Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.

6. Step 6 Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch

there must be a little paper left from a jam or there is too much paper in the tray

The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Hello.

In order to solve your problem please read this Article.

'Clear paper jam, then press OK' Message Displays on the All-in-One.Good Luck

there are sensors that tell the machine the paper is jammed us a q-tip to clean them, remove the toner cartridge and check under that area when cleaning the sensors.