Usually, faxes are
temporarily sent to the printer's memory when one of the cartridges' ink level
is not substantial for printing. You are advised to replace the cartridge/s, *without
navigating away from the message "fax sent to memory", by opening
the printer cover and replacing the low-ink cartridge/s. After the new
cartridge/s is installed, close the printer cover and press OK button to let
printer print the fax stored in the memory.
* Make sure not to navigate away from the "fax sent to memory" message. You will lose the fax-in-memory data once you turn off the printer or navigate away from the message.
If that doesn't help, try to insert your printer into a different known working power outlet in the wall. This will help us identify if it's a faulty power outlet issue.
A
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
If
that doesn't help, try the steps below:
1.
Disconnect the printer from your computer.
2.
Re-brick your printer. Pull out the power supply,
black box where the power cord is plugged in at the back of the printer, and
put it back after 30 seconds.
2.
On your computer, go to Control Panel > Printers and Faxes.
3.
Delete the Lexmark print object.
4.
Reboot your pc.
5.
When your pc turns on, reconnect the printer.
6.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list, then try to print a document again to verify that the problem is fixed.
You
may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/eVzv1x.
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
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