Hi
I've got this computer 2 days ago and it was working fine in till, today. When you turn on the computer the blue light flashes but the monitor just flashes on and off , like when you have to move the mouse, which wont work same with the keyboard. The monitor screen just stays black. Please any suggestions, what do I do?
There is a limited warranty offered by HP for this problem see the link to see if you qualify.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c01514044&product=3376325&printable=no&encodeUrl=true&
Sounds like you have either a video card problem, monitor problem .. or just the video cable isn't connected to the video card properly
It appears you have a video card problem ... And that video is integrated so it requires a motherboard change .. If this unit is less than a year old you have a warranty .. Contact HP and get it fixed
You may want to consider buying a PCI or PCIExpress video card and installing that .. According to the specifications you have those slots in the system available
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Check the simple stuff first since it is new. Cord is plugged into the wall and and into the computer snug. Press the on button on your monitor, try hitting the FN+F5 and FN+F6 each a couple of times those switch what the monitor does. Try plugging it into a different wall socket to make sure you are getting power.
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No I've tried a different monitor
Isn't fn only on laptops?
already tried that so what's next
That's the problem I bought it used so warranty's gone
I was affaired that that was the problem but are you sure that there's nothing else I can do or do I have to buy a new motherboard and how much would that be?
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