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Symptom: Black or Blank image while copying or scanning. Part suspect rating: Scan head..70% Scan head cable...25% Formatter...5% For tech guys only: Remove ADF unit from the printer, remove both side covers of adf, remove & replace scan head, check... Replace scan head
it may just be a slow printer head, maybe an upgrade is in order. look on the box for page printing speed.
it may also be that you have the resolution set too high for basic printing. try turning this down slightly.
If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...
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