Cannot fax ... Memory in use 0%

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.

• Paper other than A4, Letter, or Legal-sized papers are loaded.
  
• OFF is selected for Auto Print in User Settings.
  
• You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the (-) or (+) button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the (-) or (+) button to select Print all RX docs.

• To print the list of documents in the memory, select Print memory list.
  
• To print a specified document, select Print specified doc..
  
• To delete a specified document, select Delete specified doc..
  
• To delete all documents in the memory at the same time, select Delete all documents.
  

(2) Press the OK button.
(3) Use the (-) or (+) button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.

(4) Use the (-) or (+) button to select Yes



To keep the document in the memory, select No.

(5) Press the OK button.

• The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

Here are the instructions from the onscreen manual from Canon USA.:

Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the or button to select MEMORY REFERENCE.
3 Press the OK button.
4 Press the or button to select PRINT DOCUMENT or DELETE DOCUMENT.
If you select PRINT DOCUMENT: (1) Press the OK button.
(2) Press the or button to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number by pressing the Numeric buttons.
If you are unsure of the transaction number, print the memory list. See Printing a List of Documents in Memory.
(3) Press the OK button.
(4) Press the button to select YES to print the first page only, or press the button to select NO to print all pages of the document.
(5) Press the OK button.

I hope this answers your question.

michael885 -

Your unit has a certain amount of memory designed to store faxes... if they are stored there, here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

svmtony --

Here are the instructions for at least printing what is in your memory, and how to delete the memory as well.

You can download the entire user manual (in PDF format) from the link below (the download is on the right-side of the page, about 1/3 of the way down the page):

Here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

redtaildesig --

Have you tried to purge the memory? To delete the files in memory:


(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


If you'd like to print from memory (I think you already know how,but just in case):

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

Hi there

Before printing an actual fax, you may want to see a list of faxes stored in memory. To do this:

1. Press the FAX button, then press the Menu button.
2. Press the or button to select MEMORY REFERENCE.
3. Press the OK button two times.
4. The memory list is printed.

Note:

• If there are no documents stored in memory, "NO DOC. IN MEMORY" is displayed, and the machine returns to the previous screen.
• In step 2, you can also select PRNT REPORT/LIST (see Summary of Reports and Lists) and then MEMORY LIST to print the memory list.
• If you have canceled receiving a fax in progress by pressing the Stop/Reset button, the fax may be printed after the memory list.

Now, when you're ready to print the specific fax you like, please do the following:

1. Press the FAX button, then press the Menu button.
2. Press the or button to select MEMORY REFERENCE.
3. Press the OK button.
4. Press the or button to select PRINT DOCUMENT
5. Press the OK button
6. Press the left or right button to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number by pressing the Numeric buttons. If you are unsure of the transaction number, print the memory list. See Printing a List of Documents in Memory.
7. Press the OK button
8. Press the left button to select YES to print the first page only, or press the right button to select NO to print all pages of the document.
9. Press the OK button.

I hope I have been of some help.

Best regards

nLinked

You have the fax setting to use memory or no paper loaded.
Go to the fax menu and change it to print.

Try this: Press MENU, select FAX, then scroll down to REMAINING JOBS. If any jobs are displayed , you can choose to print them. To print from the fax memory, first exit out of the MENU functions totally. Then, press MENU,2,5,4. Next, press START. After all faxes in memory have printed, press STOP/EXIT button. Check REMAINING JOBS again, if it is clear, fax memory should be clear, Also.If the fax machine has a PRINTER function, press the JOB CANCEL button to clear the print Queue.

Check your ink cartridges and fill any that may be low. I got that error because one of the cartridges (magenta) needed to be refilled. The printer was storing failure reports in its memory until they could be printed out, leaving no room to fax new documents. As soon as the ink cartridge was replaced, the reports printed and freed up the memory to send out faxes.

Thks for the above info. Went to my 530 to fix same problem and didn"t work. Mem in use light kept flashing. Re-traced phone line and outside line and found they were plugged into wrong jack. Moved the phone to the phone plug and outside line to outside line, and problem gone. This worked for me but there may be other causes that will make this happen

regards
oldcoot