20 Most Recent NorStar T7316E Corded Phone - Page 4 Questions & Answers

sounds like your forwarding is not set in programming for no answer or busy.

yes

That's correct.

I believe this is a feature of the headset. There is a setting for volume on a BCM but it applies to all sets not individual sets.

Try Feature *80 and use the volume bar.

Check you button programming by using Feature *0 and starting with the intercom button go up. If a button says "Answer xxxxxx", your phone is programmed to also answer that extension. This can be removed in programming by changing the Answer DN's down from Line Assignment. In this setting use the SCAN soft key to show the extensions assigned.

You also must subscribe, with your local phone company and have caller ID, it is a feature and they do charge a monthly fee for it. If you do have that feature and are still having trouble,

My voice mail light just lights up and I get a message in the display saying I have a message. I know of no programming that makes it ring.

If you are getting inactive feature when entering feature 983 the phone system and voice mail unit are not communicating. This usually requires a power reset to clear. Or the voice mail unit is in trouble and a vendor needs to be called.

Press the next soft key below your display.

Press the small orange release button.

Feature *3 then press the button you want to change or program and then press Feature and the desired code.

Check that you have pool access for your extension set to Y for pool A. Then check and change prime line which is down from line assignment.

Check where your phone is forwarded in programming busy and no answer.

This is usually an indication of the phone system resetting for some reason. If it doesn't clear try power cycling the phone system for a couple of minutes.

Try greetings 2, 3, or 4. One of these might be the after hours greeting.

The 9 option is not offered verbally but it exist. Press the 9 and then enter the 73738767793 at the Pswd prompt and answer the Reset pswd question with YES. The administrator password will be reset to default which is 120000 (2 digit extensions numbers), 1020000 (3 digit extension numbers), or 10020000 (4 digit extension numbers).