Top 10 NorStar T7316E Corded Phone Questions & Answers

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Question

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How do i set up a voice mail greeting on my nortel phone?

I just joined a small company and have a nortel t7316e phone. i have no instructions on how to set up my voice mail greeting and the prompts are confusing.

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Answer

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bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.

Posted on Feb 09, 2009

Question

  • 26,419 People Helped

how do I turn off the ringer on a Nortel T7316E?

how do I turn off the ringer on a Nortel T7316E?

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Answer

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If you want to temporarily turn them off use do not disturb (feature 85, feature #85 to turn DND off)

Turning off the ringing permanently will require you to program the set. Programming2.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear & ring press CHNG til it says appear only.
press next key (lower right arrow)
The display should say line 002: appear & ring
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

Posted on Sep 24, 2009

Question

  • 22,023 People Helped

Template for T7316 Phones

Where can I find the template used to label the T7316 Nortel Norstar phones? I've looked just about everywhere - HELP

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Answer

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Go here, http://support.nortel.com/go/main.jsp?cscat=SWDETAIL&SoftwareOID=147467, and download the Desktop Assistant. It will allow you to create custom labels for that particular phone and a few others in the 7000 series.

Posted on Jan 07, 2009

Question

  • 18,453 People Helped

Nortel T7316E

My Mailbox is locked, it reads see admin. Not sure how to do that.

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Answer

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To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit

Posted on Feb 18, 2009

Question

  • 13,771 People Helped

I need the template for labeling our T7316

I need the template for labeling our T7316 telephone.

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Answer

  • Most Helpful of 1 Answers

You can either download the business series terminal desktop assistant from nortel: http://www116.nortel.com/pub/swcode/desktopassistant/v1.4/DA1.4_setup.exe

or if you need the program and the paper inserts you can go to:
www.desi.com

Posted on Mar 12, 2010

Question

  • 9,549 People Helped

I have nortel phone system, voicemail is not working at all and feature 981, 983, 985 all say inactive feature--how do I reactive the voicemail??

I have nortel phone system, voicemail is not working at all and feature 981, 983, 985 all say inactive feature--how do I reactive the voicemail??

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Answer

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Dear Annabelle,
Is the machine call pilot 100 or 150.if 100 the 2 leds in your left hand side should be on also in your right hand side the middle led should be on same for 150 the 4 leds in your left hand side should be on.1) Try to unplug the power cable and re-connect it again.2) Make sure that the the output telephone cable [100 (2 pair) or 150 (4 pair)] depends on the device comming from the call pilot to the Nortel PABX connected properly from both sides. dont hesitate to contact me if you are facing any doubt.Goodluck and Kind Regards;
Ahmed Safaa El-DeebTelecom & Network Engineer

Posted on Apr 11, 2012

Question

  • 5,160 People Helped

NorStar T7316E Corded Phone Problem - mailbox locked

We have two NorStar T7316E phones in our office, and the mailbox for one of them is locked - too many failed password attempts. I've tried resetting the mailbox password for that phone's extension both from that phone and on this one through Feature 983, and it says the password has been reset, but the mailbox is still locked. Any help would be great!

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Answer

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You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Posted on Dec 24, 2007

Question

  • 4,929 People Helped

How to turn on/off AA Auto Attendant

How do I turn off the Auto Attendant?

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Answer

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feature 982 password:67372867, press next til you see answer lines:y, change to n, press release

Posted on Sep 02, 2009

Question

  • 4,564 People Helped

How do you turn the ringer back on a T7316E Nortel

How do you turn the ringer back on a T7316E Nortel phone? We have several phones that do not ring, we need the feature code to hear the ringing

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Answer

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MANY TIME A PERSON DIALS WITHOUT REALIZING THAT THE ACCEPTANCE CODE NEEDS TO BE INSERTED FIRST THE Nortel T7316E?...If you want to temporarily turn them off use do not disturb (feature 85, feature #85 to turn Do Not Distrub off) Turning off the ringing permanently will require you to program the set. Programming is done on M7310, ...regards John








Posted on Mar 14, 2011

Question

  • 4,313 People Helped

How do you change names on a Nortel T7316 phone?

How do you change names on a Nortel T7316 phone?
I also would like to change the name of several T7208 phones on our system because of employment changes. Isn't this done by the T7316 or bigger phones, how can this be done?

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Answer

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Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Posted on May 07, 2010

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