20 Most Recent NorStar T7316E Corded Phone - Page 5 Questions & Answers

A key code is required to expand the number of allowed extensions.

The BCM 50 can be key coded for up to 12 extensions on the main cabinet. Expansions cabinets use one key code to cover whatever Media Bay Module is installed. If you have an expansion cabinet with extensions it is possible that the extensions on the main cabinet did not get key coded. I have had a system with an expansion cabinet and only key coded eight extensions in the main cabinet because it was cheaper. This can be checked in the system / key codes area of programming.

Try Feature *3 - press the button you had programmed of check voice mail - the press Feature 981. This should reprogram your button.

Check programming in voice mail to verify that the mail box does exist.

You should be able to enter programming from any T7316 or M7310 or M7324 phone. Does this happen at the other phones which can be used for programming. If it does, try a power reset of your phone system.

Press the Feature button and *80. Adjust the volume and press the release button.

Use the feature code *80. Press the Feature button and then *80, adjust your volume then press the release button.

Go here, http://support.nortel.com/go/main.jsp?cscat=SWDETAIL&SoftwareOID=147467, and download the Desktop Assistant. It will allow you to create custom labels for that particular phone and a few others in the 7000 series.

Thank you all I have not solved it yet - when I try the 983 - I don't know the password; when I try the 985 to reset the password - it never gives me a chance to press 9, or consequently input 73738767793, because as soon as I input "983" the window shifts to "VM:363", and the only available prompt is "OK" - if I press "OK", it says Exit and I am out of the loop. Someone mentioned to delete all mailboxes and re-create them - how do I do that?

Are you asking how to add mailboxes? You might have to call a pro for the passwords.

Here are a couple things to check...

Press Feature * 0 and then press you intercom button - This will identify the extension # of the phone you are using/ This will also identify any button on the phone

assumming your extension is 3 digits;
enter Feature 983 and at the log prompt enter 1020000 then press ok. This is 102 for the mb and 0000 for the password. If you get successfully logged in you can choose mbox then change and then enter your mb # . The first thing you will see is PASSWORD with RESET under password. Press the softkey under reset to rest the password to 0000. Now try to log back into your mb using 0000 as the password.

If you can't get into the admin mb with 1020000 then do this to reset the password for the admin mb..

Nortel Callpilot PSWD reset
Admin password reset
F985
enter 9
the password is- 73738767793

Let me know if you still have issues

saya lupa password

It is not an easy process. the best help I can give you is the main manual for the flash system.http://www.google.com/url?sa=t&rct=j&q=&esrc=s&frm=1&source=web&cd=1&cad=rja&ved=0CC4QFjAA&url=http%3A%2F%2Fwww.uniquecomm.com%2Fdocs%2FFlash_Setup_Operations_Guide-1999.pdf&ei=7SlpUp6IG-bkyQG8koEI&usg=AFQjCNG3IB-xob7Emd_8hNND_eR3mbVOOQ&sig2=BoI2wqLEwPU4Ho5KDQXI8A&bvm=bv.55123115,d.aWc

I would suggest that your Do Not Disturb has been turned on. To turn it off, depending on how your flash system was set up, you should be able to press Feature #85 to turn it off.This link may not pertain specifically to your system, but I would bet it is close: http://www.natgtelecom.com/cheatsheets/Nortel%20phone%20user%20sheet.pdf