20 Most Recent Canon MX300 Office All-In-One Printer - Page 9 Questions & Answers

place the page face down on the scanner bed, connect to the phone and when you hear the tones click "send"

Do you know what?. As a matter of fact,it is not compatible cartridges you buy. It is refurbished cartridges that repackaged with other brand as if this is their product. I say it is original cartridges that once empty and repackaged. So that's why when you install the cartridge the ink level stays low. You can make it sure by comparing it with new original cartridge. Find original cartridge,may be you can borrow from someone,which ink level still full and install on your printer. I am a hundred percent sure ink level will show properly :).

You may have to reset it.
Turn it off and remove the power cable.
Hold the power button, and put the cable back in while doing so.
While holding the power button, press "cancel"
Now release and wait until it says "idle"
Press the "next" button, and press okay once it says shipping mode 3
Press OK to select "without cleaning"
Let the test page print
Open the cover and disconnect it(without switching the printer off)
Take out all the cartridges
Close it
Reconnect
turn it on
and put the cartridges back in

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Hi, please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts

Jay onwc

Hi, please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts

Jay klmsd

check your ink cartridge make sure its not empty then download a software update from canon let me know if this fixes it

Hi there make sure sue your dial up setting as tone dial mode. Then try & let me know.

Hello thanks for using fixya
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder
If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider.

I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

First test all leads that are attached to printer make sure they have a secure seating and they are not bad/faulty

You might have to uninstall the printer restart your computer then reinstall your printer click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot you could run the check disk utility click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive or control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart hope this helps

Press and Hold the STOP/RESET button and wait until it self restart.
Release the STOP/RESET button when the printer is restarting

Press and Hold the STOP/RESET button and wait until it self restart.
Release the STOP/RESET button the the printer is restarting.

http://software.canon-europe.com/products/0010490.asp


you can find all available downloadable driver for your CANON MX300 there


akuma_ryu21


dont forget to rate!!

A c-crt is the color cartridge.

Hi!

Unfortunately you can not clean the absorber pads,but it can be replaced with a ink absorber kit and then the machine needs to be reset,but find out the price of a new one first as this might be a cheaper option than having that one fixed!

Good Luck!

hi
you need to replace your cartridges

Hi Redtail,

Try the following. It will not disable the alarm but will reset the in counter.

1. Power off the printer
2. Hold the stop/reset button then press and hold power (for 5 secs)
3. Hold Power and release the stop/reset button
4. Press the stop/reset button twice
5. Release power button
6. Wait until the power button lights a steady/still green, press the stop/reset button three times with a 3 sec space between each press.
7. On the 3rd press the inicator should be orange.
8. Press the power button to set data
9. To set data remove cartridges then replace.
10. leave for 20 or 30 secs
11. Press the power button again to shut down
12. Then press power button to power up.
13. The printer will feed one piece of paper through
14. then set language and counrty.
15. Then ink should be reset

Experience is that if it says there is a paper jam there is something in there that you might not be able to see. If you have a thick piece of card stock see if you can feed that through to get a stuck piece out.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the or button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.