Hotpoint Ultima WF865 Front Load Washer - Page 9 - Answered Questions & Fixed issues

try the manufacturer's website .

Hotpoint Washing... | Answered on Feb 14, 2018 | 28 views

Please check for rodent nest. For some reason bugs and small rodents love to nest in areas of resistance..actuators..rexepticles..plug ins..sounds dangerous for the newborns right? Thing is its that old nest that is your problem now. It degrades and chunks jam here and there then stuff stops working. Adverse weather forces creatures to seek temperary shelter especially if a birthing event is looming. So don't try to stop it as nature always wins..but inspect your appliance as soon as you notice a change in performance before that nest costs you a days wages.

Hotpoint Washing... | Answered on Feb 09, 2018 | 66 views

Hi I hope the picture below helps, I can help you further with this as I have found that mine was a 5p blocking my pump fan at the bottom behind the lower front cover, I can talk you through how to do that, but it does involve unplugging the washer firstly, then using a sponge & bucket to remove as much water from the drum as possible & then tipping back machine & propping it up under with a strong solid object that can hold its weight for a while, but then slide a good solid tray under to catch the excess water & an old towel or rags near by for any splashes, then by undoing the front lower flap with a butter knife there are lugs about an inch in from each end, gently pop them down carefully & remove white cover, then by twisting the grey circle cap that is at the front of the pump fan, this can be hard to turn, but follow the arrows, I have had to turn mine using pliers before, turn this slowly because water will come out & it will be fast if you turn it to quickly soaking the floor, once removed look & see what is obstructing the pump fan blades, maybe a hair clip or a coin or limescale & hair etc, give it a good sweep around & rotate the fan blades & inspect closely with a torch to see any minor scratches or damage the fan, this may indicate the item is blocking something or if it's gone the other side of the fan or not, once this has been cleared & rotates & the filter if there is one has been cleaned & replaced back then reassemble it all together & then resit the machine, please leave & allow it to settle for a few mins to be sure that there is no leaks from the area you opened (sometimes a few drops as the water tipped backed wards will rush forwards & then it will be resealed, after a 5-10 min wait plug the washer back in, set it to the pump out & spin programme & this should clear the problem, it did with mine last summer... I hope this solves the problem..
I did add a picture from their website depicting what the error code is trying to indicate to you, but you probably have already looked for this already, Hope this helps....

Hotpoint Washing... | Answered on Feb 08, 2018 | 41 views

Check page 6:

CHILD LOCK button:
to activate the control panel lock,
press and hold the button for approximately 2 seconds.
When the symbol CHILD LOCK is illuminated,
the control panel is locked.
This means it is possible to prevent wash
cycles from being modified accidentally,
especially where there are children in the home.
To deactivate the control panel lock,
press and hold the button for approximately 2 seconds

Hotpoint Washing... | Answered on Feb 04, 2018 | 110 views

Unplug for 30 minutes to reset the control board. If problem persists, it is likely that the control board will need to be replaced.

Hotpoint Washing... | Answered on Feb 04, 2018 | 55 views

Have a look at this and check if your pump is full of things lost from pockets:
How to remove and clean your Hotpoint washing machine pump filter

However, I suspect the problem is really that something is causing the controller to (falsely) register an unbalanced load, and continually running the wash to try and redistribute the items.
Sorry I'm not sure what the fix is for that - could be motor tacho, or could be controller itself.

Hotpoint Washing... | Answered on Jan 31, 2018 | 47 views

There could be a build up f dirt jamming the access cap. Maybe try grabbing it with a pair of pliers and try to pull it out once its unscrewed.

Hotpoint Washing... | Answered on Jan 28, 2018 | 65 views

sounds like normal operation for a newer model washer. They don't agitate nonstop like the older models do. Do the lights go through the entire cycle?

Hotpoint Washing... | Answered on Jan 26, 2018 | 29 views

replace the water inlet valve under the top cover from the manufactures website quoting the model nr eric

Hotpoint Washing... | Answered on Jan 20, 2018 | 74 views

I would like to know if there's water coming into the machine on a normal wash then I can give you an answer to the problem eric

Hotpoint Washing... | Answered on Jan 20, 2018 | 81 views

Hotpoint 720 incorporates a fill pressure switch, it monitors the fill level and passes instructions that sufficient water level has been reached, and instructs the programmer to continue to the next stage of the cycle.

Accepting, that enough water has entered the drum, the level switch could be faulty, however it is most likely to be the programmer.

To test any of the fault finding to cure this fault requires removing panels and I would not recommend you doing this unless you are qualified.
If you are however qualified and satisfied that you can proceed safely, with concerns for your own safety, I will send you, a process on how to proceed, checking out weather it is the pressure switch or the programmer.

Trust you find this answer helpful


Hotpoint Washing... | Answered on Jan 14, 2018 | 45 views

unplug the unit for 5 minutes then plug back in.
let me know what happens.

Hotpoint Washing... | Answered on Jan 08, 2018 | 131 views

tale plastic back panel of at rear of machine and loosen black sump hose filter within

Hotpoint Washing... | Answered on Jan 04, 2018 | 79 views

It sounds like it is not pumping out or you have a blockage on the outlet pipe .

Hotpoint Washing... | Answered on Jan 03, 2018 | 39 views

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