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Posted on Sep 24, 2010
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I plugged in the printer to my mac and everytime I try to print it says that the printer is "offline".

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Jim Thomson

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  • Posted on Sep 24, 2010
Jim Thomson
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The first thing I would do is download the latest drivers from the hp website. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=1139325#N669 Once installed the downloaded software may run a wizard which will allow you to setup the printer failing that go to system preferences choose print and fax and then clcik on the "+" sign and if the printer is plugged in it should show up under the printer names select your printer and then the under the Print using select the print driver. Hope this helps

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Related Questions:

1helpful
2answers

Why my Epson Printer is Offline on Mac?

Use the troubleshooting guide to fix the Epson printer offline Mac problem.

Step 1: Firstly, check your Mac OS version, if it is old or outdated then update it.

Step 2: Ensure that the printer is turned on and plugged in, and there is no paper jam.

Step 3: If your printer is connected to a USB hub, eliminate that connection and connect it directly to the computer.

Step 4: After connecting your printer with a USB cable, open system preferences and then Printer and Scanner. Now click on the plus (+) button to add new printers.

Step 5: If your printer does not appear in the window of your available printers, then check for updates from the Apple software update.

Step 6: After completing all these steps above, click on the option "Use or Print Using" menu and select the "Select Printer Software" or "select driver" option. You will get a list of printers, locate your printer in the list and then click on Add button to add it as a default printer.
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1answer

Always shows "Printer offline" status (Mac OSX)

Have you installed the printer driver for the selected printer??
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Cannot print says printer offline

try different usb port, try different usb device to see if port is working try different cable.
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MX340 connected to mac is offline despite drivers, cable and wifi assistant update. I have set this up before with the cd sent information to print. I see the printer in my printer queue but it says...

Try plugging it in directly.
Sometimes the wifi printer has to be set up AFTER the hardwire setup.
If you are desparate, plug it in directly to your computer to get your job done and figure out the wifi later.
0helpful
1answer

When I try to print, my printer message says 'printer offline'.I've tried powering it off for about an hour, powering off my router and plugging everything back in and I still get that mes

There appears to be a compatibility problem with the newer Mac OS systems. You have not stated whether the printer has ever worked with your current Mac. Here is a a potential source for a driver:
How can an HP Deskjet 5550 printer be made comp Official Apple Support...

Check to see which driver is being tapped in device manager.

I have also found the following:

https://support.apple.com/en-us/HT201465#HP

I'm presuming you have unticked the offline box in the printer que.

Have you tried uninstalling and reinstalling the software package associated with the printer and Mac?

Here are the HP tips for resolving the issue with the Mac.

https://support.hp.com/us-en/document/c04249334

Unfortunately, HP does not provide a scan doctor for use with Mac systems in this instance.
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I have A Canon MX410 printer and is showing message offline and I have unplugged and plugged the printer. I have a Mac Mini and it worked fine for awhile. What to do??? Thanks Rick

Is the Pixma connected to a wireless router (or connected by USB or ethernet cable)? It could be that the router connection failed. Try restarting the router, or repeat wireless connection on the Pixma.
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DOES ANYONE KNOWS HOW TO SOLVE MY PROBLEM?HERE IT IS..IT ALWAYS OFFLINE MY PRINTER EVERYTIME i print it,he goes offline and the print is unabale to print can anyone help me?to fix..thank you. im using HP...

when you hook up your printer to your pc via USB...can the computer detect your printer? does it prompt out any msg such as new device is installed and ready to use or did it ask you to install the printer driver?
if your pc can't detect your printer, replace the USB cable and try again.. and try to plug into a different USB port on your pc.. and if all fails, then most probably your printer main board is faulty...
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"printer is currently off-line. offline" use a mac

check the usb cable of printer try to reconnect it and make sure you use usb port in your printer properties

2helpful
2answers

Printer offline HP 4500 series wireless.

Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
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