I just replaced all my ink.All my ports aer full. after initalions ittelling me that the magenta has expired. yet the port shows me that theport is full.

A few things to try or consider:
1) Has the Magenta ink cartridge expired?
2) Is it a genuine HP cartridge?
3) Is the nozzle plugged?
4) Did you allow the printer to run completely through its maintenance cycle?
5) Did you print a test page? or is this the "diagnostic page" you mentioned?

Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.

Note: if you have a really dried out head, you sometimes have to soak from the top inlet ports and the bottom nozzle surface to clear, but unlikely in you case since you had a black cartridge installed with ink in it (this keeps the top port from drying).

All the ink tanks should be red with no flashing.
The tanks that are flashing or have no red light on , need to be replaced.

Depending on when you last used your printer it may take a few head cleans before the ink prints. Print a nozzle check after each clean (uses minimal ink).

Also be aware each clean depletes your other carts as well.

Download and run the ipTool to reset your ink level :


http://www.mediafire.com/?nmj5nnzzjaw

Features IP Tool software:

• Showing all info on the printer such as ink level, ink counter number of cleaning, cartridge replacement and more.
• Print test feature to test nozzle on the cartridge.
• Cleaning and deep cleaning feature to clean head cartridge and cleaning the rollers.
• Changing the delay value for drying.
• Set the printer model manually.
• Reading and reset EEPROM printer.
• Reset counter and reset ink level on the color and black cartridges.

Ink Level - shows the level ink:

• BK - black cartridge.
• CY - Cyan cartridge.
• MG - Magenta cartridge.
• YL - Yellow cartridge.
• WM - Waste ink counter status.
• WP - "additional" waste ink counter status.

Port Name - displays the port where the printer installed.
Port S / N - shows the serial number of the printer port.
Power - shows the number of:

• ON - inclusions printer.
• OFF - to turn off the printer.

Cartridge Info - Displays information status of:

• BK - black cartridge.
• CL - colored cartridge.

Head Parking - displays the number of parking.
Head Cleaning - shows the number how many time the cartridge cleaned.
Head Deep Cleaning - displays the number of deep cleaning Printer cartridge.
Cartridge Replacement - shows the number of cartridge replacements:
BK - black cartridge.
CL - colored cartridge.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Each ink cartridge has an expiration date to protect the printing system and ensure good ink quality. The cartridge expire date appears on line 53 of the self test report.Printing can continue without replacing the ink cartridge. Follow the instructions that appear on the HP product or on the computer. However, HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Service or repairs required as a result of using expired ink are not covered under warranty
As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. Reset the product

1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button .
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

If you only just purchased your cartridge I would suggest you return the cartridge for an exchange. Unfortunatelty when a cartridge has expired the date is set inside the cartridges chip and so far I have not come up with a way to get around it. You will need to replace the cartridge with a new one.

Press and hold the data button

I just wrote the same solution but I'm not familiar with this site however, I am JonathanD. I read about the ink cartridges having an expiration date on a chip that prevents the printer from recognizing the ink cartridge after that date. I called Canon to find out where that date is located on the ink cartridge or packaging so I can see how long it's good for when I buy them. They told me that there was no expiration date and the ink is good indefinitely... so I told them what I heard about the chip. I was then put on hold for a while and when they got back on the phone, I was told that they were sending me a new Magenta 8 cartridge "as a courtesy."

i had this problem... its the ink! Check you are using magenta and NOT "photo magenta", and also that you are using "cyan" and NOT "PHOTO cyan"... basically photo cyan, photo magenta and photo yellow are not designed for the ip4000, if you check the smallprint on the box it does not list the ip4000.

This exact problem happened to me and it was driving me crazy. I think the "photo" versions of the inks are for printers that take two tanks of each colour, and the photo version is used for very subtle colours... so if you are ONLY using these inks, photos will appear washed out, yellow etc