Go to this web page select your printer and it will run a diagonostic test they also have on line manuels.
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-001&h_query=hp+cp1700&submit=Go+%BB
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