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Anonymous
Anonymous Posted on Jan 25, 2010
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Hello! I had a loud schreeching noise and a scan error. I followed directions to lock and unlock 3x, then leave locked. the schreeching stopped but it still will not scan. what to do?

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  • Anonymous Jan 26, 2010

    thank you! i think you are right...so, i've sent my husband out to buy a new one. thanks so much!

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  • Posted on Jan 26, 2010
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If you are getting a screaching noise when you are trying to scan something, the scanner bar is either dirty or bad. You can either try and open up the device and clean it or you can buy a new one.

I have found that it's just cheaper to buy a new one then trying to replace parts unless it's a $800+ business device.

I wish you the best of luck.

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  • Master 2,229 Answers
  • Posted on Jan 25, 2010
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Sounds like time to buy a new printer. The printers these days, making a noise like that, indicate (usually) that the belt drive is off the track or has teeth in the gears broken. Most printer repair shops have told me they can't really fix these things. Cheaper to buy a new one.

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Epson stylus RX620 all in one makes a grating noise then announces "scanner error, blah blah blah". the print function still works, although the machine makes this terrible noise Eberle time it is turned...

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