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Questions & Answers
Paper doesn't always feed, and when it does, the paper rolls through without printing
Get a Q-Tip and alcohol. Wet Q-tip with alcohol. Stand in front of the printer and look down where the paper feeds through. On the righthand side you will see a big roller that pulls the paper through and a little one right up under that. Clean both of them with the alcohol and Q-tip. Press the paper feed button and as it trys to act like it is feeding the paper, clean the roller with the Q-tip. Do this until the paper feeds through correctly.
on Jun 26, 2016
How do I run cleaning option -- won't print
Select something to print. Then go to FILE - PRINT and when the dialogue box appears, click to right of named printer on PROPERTIES. Then when that dialogue box appears, click on the MAINTENANCE tab and you can then click on Head Cleaning. Just make sure there is at least one sheet of A4 office-type paper in the printer, as when the clean has finished, you need to click on Nozzle Check. The printout will show if the nozzles are now working. Never do more than a couple of such cleans and always follow with the Nozzle Check printout - you can turn the paper round to use a fresh part - it only uses a small part of the paper each time.
on Sep 18, 2015
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