HP Officejet 6310 All-In-One InkJet Printer Logo
Posted on Nov 27, 2009
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Will send a fax but want recieve one - HP Officejet 6310 All-In-One InkJet Printer

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Joe Fine

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  • Contributor 628 Answers
  • Posted on Nov 27, 2009
Joe Fine
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Can you dial into the machine and see for yourself if it is picking up the signal? The machine may be set for send only. Check the settings on the control panel.

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  • Master 10,406 Answers
  • Posted on Nov 27, 2009
Anonymous
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>> but want recieve [sic] one

Do you WANT to receive a FAX ?

If so, you need to connect a telephone-wire from one of your telephone-outlets to the modem-port on the All-In-One unit.

>> but want recieve [sic] one

Are you saying that it WON'T receive a FAX?
Precisely what happens when somebody tries to send a FAX?
Does the All-In-One "answer" the telephone-call?
How many seconds does the telephone-call last, before the All-In-One "hangs-up" the call?

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3 Related Answers

Anonymous

  • 2306 Answers
  • Posted on Jul 24, 2009

SOURCE: HP 5610 All-in-one can recieve faxes but not send,

Have you set for the proper dialing? there's a choice for pulse or tone dialing, you probably need tone dialing. Also the number needs to be put in just as you would dial on a phone.

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Anonymous

  • 2 Answers
  • Posted on Sep 05, 2009

SOURCE: I can not send or recieve faxes. Ran fax test

you need to find a telephone with 2 conductors and not 4. I tried it and it worked. Cable phone service does not use VOIP it actually uses services similar to the telephone company. Instead of converting the analog signal of the phone somewhere down the street at the switch it converts it to digital at the cablemodem and sends it at different frequency on the cable. It then goes to the cable company and hooks into the regular telephone system.

Dr Tony

  • 142 Answers
  • Posted on May 10, 2010

SOURCE: Can send Fax Cannot Recieve a Fax

Please perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01464158&tmp_task=solveCategory&lc=en&dlc=en&cc=uk&product=2512009&lang=en

:) Dr Tony

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