20 Most Recent HP Officejet 6500 Wireless All-in-One InkJet Printer Questions & Answers

go to control panel, printers, right click on my printer icon (HP Officejet 6500 E709n), click properties, click advanced tab and check "print directly to printer"

HP Officejet... | Answered on Oct 19, 2019

I had the same problem and after staying on the phone for an hour with a lady in another country who didnt know what she was talking about i figured it out. The printhead was blocked and the auto clean couldnt clean it so There is a lever at the side of holder for the ink cartidge. if u pull it up it will release the holder. I removed all the cartidges, took the holder out and washed it with in the kitchen sink. turned my pipe on spray. dried it with my hair dryer on low. Poped it back in and it worked.

HP Officejet... | Answered on Oct 09, 2019

Try reconnecting a control panel. In the video below, we show how to fix the control panel, there you will see where the ribbon cord needs to be reconnected. Also, check the logic board connection if this doesn't work.

HP Officejet... | Answered on Oct 09, 2019

This video shows how to change ink cartridge on HP 6500 and 6500A

HP Officejet... | Answered on Oct 09, 2019

Disconnect the power cord of the printer from the electrical outlet.
Wait at least 30 seconds.
Press and hold the # and 3 buttons while reconnecting the power cord.
When the printer turn on, release both buttons.
This will reset the printer.

HP Officejet... | Answered on Oct 08, 2019

Lcd is not a replaceable part.
try these steps to resolve problem
- unplug the power cord from the back of the printer while it's turned on - wait for a minute before you plug it back in - if it does not solve the problem - unplug power cord from the back again while machine is turned on -wait for a minute,push pound key and 3 while plugging power cord back in -lastly,if the first two do not solve the problem - try pound key and number 6 same path above -if issue still exists,printer needs to be replaced

HP Officejet... | Answered on Oct 08, 2019

This should be a good guide through fixing the screen. You will need a star shaped t10 and t8 screwdriver tip and a heat gun or hair fan with heat setting:

HP Officejet... | Answered on Oct 08, 2019

Try this fix

HP Officejet... | Answered on Oct 08, 2019

According to one of the posts on HP forum:

"Go into printer properties and make sure Paper type is not set to an HP brand. Voila."

Good luck,

HP Officejet... | Answered on Sep 28, 2019

call for Free printer Support. Call Toll Free Phone Number - 877-690-9305
hp printer support -3-5y1xerifmav3c1grzoip5vgk-2-0.jpg

HP Officejet... | Answered on Aug 23, 2019

General error 0x610000F6 actually is a Carriage Jam issue
Click Here for troubleshooting.

I’m happy to help further over the phone at https://www.6ya.com/expert/jonathan_828b54f422cbefdd

HP Officejet... | Answered on Aug 05, 2019

For severe HP OJ 6500/6500A/7000 print quality/missing color issues, or incorrect color output, there could be an air bubble in the ink cartridge(s), an air gap between cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry (quite common), so you should first perform a CLEAN PRINTHEAD procedure from your printer control panel.
It is first suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the CLEAN PRINTHEAD procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while Officejet 6500/6500/7000 printer PRINTHEADS are rated for an estimated 15,000 pages, the average consumer may only see up to a 10,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP920 ink-series printer/printing related issues please visit http://www.inkjet411.com

HP Officejet... | Answered on Jul 14, 2019

Send the cartridges back! HP cartridges are coded and will only work with HP printers. Hp has had problems with their coded cartridges. Especially if they were manufactured overseas. Their own product won't recognize the cartridges. It is not the printer it is the cartridges.

HP Officejet... | Answered on Jun 30, 2019

Check this repair tip out. Works for me almost everytime:

HP Officejet... | Answered on Jan 30, 2019

This is a common error, but usually can be fixed without replacing any parts. See video:

HP Officejet... | Answered on Jan 30, 2019

1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.

I still had the error message, so they said to reset the printer to factory default settings:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If those two steps do not resolve the problem then its is hardware related and can't be solved here.

HP Officejet... | Answered on Jan 30, 2019

Try this. It worked for me a few times:

HP Officejet... | Answered on Jan 30, 2019

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